Patient Coordinator

Maris Clinic; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Maris Clinic in Dubai is seeking a dedicated sales coordinator with a strong background in aesthetics to manage patient inquiries, book appointments and support daily operations.

The role requires fluency in English, excellent customer service, and the ability to meet monthly targets. You will liaise between patients, medical and administrative staff, and assist with cross-selling while delivering a premium client experience.

Qualifications

• Fluent in English, written and spoken.
• Aesthetic clinic experience required.
• Sales experience of 4+ years.
• Experience in customer service.

Responsibilities

• Book appointments.
• Hit monthly targets.
• Correspond all inquiries through social media, WhatsApp, emails and calls.
• Greet and assist patients on arrival and departure.
• Sell and cross-sell services.
• Coordinate communication between patients, medical and administrative staff.
• Explain policies and procedures to patients.
• Perform and monitor opening and closing duties and tasks.
• Prepare daily reports for the team responsible.

Skills

Sales experience

Aesthetics

Customer service

English language

Job description

Full job description

• Fluent writing and speaking English, AESTHETIC FIELD IS A MUST.


• Experience in aesthetics, customer service and Sales.


• Report directly to the Operations Manager and receiving directives and tasks from her, daily, weekly and monthly reports.


• Book appointments


• Hit monthly targets


• Correspond all the inquires through social media, WhatsApp, emails from submissions and incoming calls.


• Assisting/ greeting the patients upon arrival and leaving.


• Sale and cross-Sale


• Coordinate communication between patients, medical and administrative staff.


• Explain policies, procedures to patients using medical or administrative knowledge.


• Performed and monitoring opening and closing duties / tasks.


• Prepare daily reports to the team responsible

Job Type: Full-timeExperience:sales: 4 years (Required)Aesthetic clinic: 4 years (Required)Language:English (Required)