Patient-Centric Telesales Specialist

Tafaseel BPO; Ajman; On-site; AED 55,800 - 89,280; Full time

Job summary

A healthcare service provider in Ajman is seeking a Telesales Representative to contact potential patients and promote services. Responsibilities include making outbound calls, managing leads, and achieving sales targets while ensuring a professional, patient-centered experience. The ideal candidate will have telesales or customer service experience and strong communication skills. Fluency in English is essential, and additional languages are a plus.

Qualifications

• Experience in telesales, customer service, or call center roles, preferably in healthcare.
• Strong communication and persuasion skills to build patient trust.
• Fluency in English; additional languages are a plus.
• Comfortable using CRM systems.

Responsibilities

• Make outbound calls to prospective patients.
• Work toward lead conversion targets.
• Record calls and outcomes accurately in CRM system.
• Collaborate with colleagues for smooth patient communication.

Skills

Telesales experience

Customer service

Strong communication skills

Fluency in English

CRM systems

Job description

A healthcare service provider in Ajman is seeking a Telesales Representative to contact potential patients and promote services. Responsibilities include making outbound calls, managing leads, and achieving sales targets while ensuring a professional, patient-centered experience. The ideal candidate will have telesales or customer service experience and strong communication skills. Fluency in English is essential, and additional languages are a plus.