Patient Care Navigator & Coordinator

Mediclinic Middle East; Dubai; On-site; AED 201,000 - 335,000; Full time

Job summary

Mediclinic City Hospital in Dubai seeks a Care Coordinator to support patients across the care journey, coordinating appointments, communications and services within the unit. This role ensures timely follow-up and a patient-centered experience, working with clinical and administrative teams to maintain documentation and continuity of care.

The successful candidate will have a nursing degree, 2–3 years in healthcare or front-line roles, and strong English and Arabic communication skills, with a

Qualifications

• Bachelor's Degree in Nursing required.
• 2–3 years of healthcare or patient-facing administrative experience.
• Experience coordinating appointments and patient services along care pathways.
• Experience with multidisciplinary teams to facilitate patient care.

Responsibilities

• Coordinate patient appointments and services within the unit or program.
• Facilitate timely follow-up and effective communication between patients and care teams.
• Provide patient education, guidance and non-clinical support across touchpoints.
• Support overall patient experience and care coordination, ensuring accurate documentation.

Skills

Arabic language

Patient safety

English proficiency

Communication skills

Client service

Empathy

Medical terminology

EHR/RCM knowledge

Active listening

Team collaboration

Cultural sensitivity

Education

Bachelor's degree in Nursing

Job description

Mediclinic City Hospital in Dubai seeks a Care Coordinator to support patients across the care journey, coordinating appointments, communications and services within the unit. This role ensures timely follow-up and a patient-centered experience, working with clinical and administrative teams to maintain documentation and continuity of care.

The successful candidate will have a nursing degree, 2–3 years in healthcare or front-line roles, and strong English and Arabic communication skills, with a