Clinic Operations Coordinator

NMC Healthcare; Abu Dhabi; On-site; AED 112,000 - 201,000; Full time

Job summary

NMC Healthcare in Abu Dhabi is seeking an experienced administrative coordinator to manage patient appointments, greet visitors, and answer inquiries, ensuring smooth daily operations.

You will support doctors and nurses, coordinate workflows, handle referrals and coding in coordination with billing teams, and uphold patient privacy and safety standards in a compliant healthcare environment.

Qualifications

• Bachelor's degree in management preferred.
• 2+ years of experience in healthcare.

Responsibilities

• Appointment Management: Schedule, confirm, and manage patient appointments to minimize wait times and empty slots.
• Patient Communication: Greet visitors, answer inquiries via phone or email, and assist with follow-up care instructions.
• Operational Support: Coordinate daily facility workflows, manage practitioner diaries, and help maintain stock levels or office supplies.
• Team Liaison: Act as a central point of contact between doctors, nurses, and administrative departments.
• Insurance and Coding: Handle pre-authorizations, referrals, and medical coding (like CPT) in coordination with billing teams.
• Compliance: Maintain adherence to local healthcare regulations, patient privacy, and safety standards.
• Team Coordination: Support doctors and nurses while supervising front-desk or support staff.

Education

Bachelor's degree in management

Job description

NMC Healthcare in Abu Dhabi is seeking an experienced administrative coordinator to manage patient appointments, greet visitors, and answer inquiries, ensuring smooth daily operations.

You will support doctors and nurses, coordinate workflows, handle referrals and coding in coordination with billing teams, and uphold patient privacy and safety standards in a compliant healthcare environment.