Parts Advisor

Al Ghurair; Dubai Emirate; On-site; AED 60,000 - 110,000; Full time

Job summary

Al Ghurair is seeking a Parts Advisor in the United Arab Emirates to identify and supply correct parts for vehicles and repairs, ensuring timely availability for workshops and customers.

You will handle retail and internal inquiries, prepare quotations, and process orders while maintaining inventory accuracy and strong customer service to meet KPIs and revenue targets.

Responsibilities

• Identify and supply the correct parts based on vehicle and repair requirements.
• Support workshop technicians and Service Advisors with timely parts availability.
• Handle retail and internal parts inquiries professionally.
• Prepare parts quotations and process orders accurately.
• Monitor parts availability and follow up on backorders and urgent requirements.
• Maintain proper inventory control and stock accuracy.
• Coordinate with the warehouse and procurement teams for parts replenishment.
• Ensure proper receiving, storage, issuing, and documentation of parts.
• Promote parts sales and identify opportunities to improve revenue.
• Maintain high customer satisfaction and achieve assigned parts KPIs and business targets.

Job description

Job Description

• Identify and supply the correct parts based on vehicle and repair requirements.
• Support workshop technicians and Service Advisors with timely parts availability.
• Handle retail and internal parts inquiries professionally.
• Prepare parts quotations and process orders accurately.
• Monitor parts availability and follow up on backorders and urgent requirements.
• Maintain proper inventory control and stock accuracy.
• Coordinate with the warehouse and procurement teams for parts replenishment.
• Ensure proper receiving, storage, issuing, and documentation of parts.
• Promote parts sales and identify opportunities to improve revenue.
• Maintain high customer satisfaction and achieve assigned parts KPIs and business targets.

About Us

Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.

With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair Investment is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.

Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: ‘Enhancing Life.’

Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.

Headquartered in Deira, the heart of Dubai, our diversified operations span more than 20+ countries and 7 sectors across the globe, employing approximately 28,000 people.

About The Team

Drawing on over 60 years of automotive expertise, Al Ghurair Mobility is redefining transportation across the UAE by advancing cleaner, smarter, and more connected mobility solutions. From hybrid and CNG-powered taxis to the introduction of EXEED, a high-tech automotive brand known for intelligent design, advanced safety features, and refined performance, our growing portfolio serves both business and consumer needs.