Sr. Specialist Partnerships

Delivery Hero; Dubai; On-site; AED 360,000 - 480,000; Full time

Job summary

Talabat, part of Delivery Hero, is seeking a driven Sr Specialist Partnerships to secure, execute, and grow key regional partnership accounts across the Middle East and North Africa. You will own the full lifecycle from identifying partners to go-live and ongoing account management, working with commercial, operations, marketing and product teams to maximize value across markets.

The ideal candidate has 3-5 years in partnerships or business development, a proven track record closing deals, and

Qualifications

• 3–5 years of experience in partnerships, business development, or commercial roles.
• Proven track record of closing partnership deals and managing strategic accounts.
• Strong commercial acumen with deal structuring and negotiation skills.
• Experience leading end-to-end go-live processes with cross-functional teams.
• Excellent stakeholder management and collaboration across functions.
• Experience in regional or multi-market contexts (Middle East / MENA preferred).

Responsibilities

• Identify, prospect, and pitch potential regional partnership opportunities aligned with talabat's strategic priorities.
• Lead end-to-end deal execution - from initial outreach and commercial negotiation through to contract signing.
• Develop tailored partnership proposals and business cases that demonstrate clear mutual value.
• Build and maintain a qualified pipeline of prospective regional partners.
• Own the end-to-end go-live process for new partnerships, coordinating across internal teams to ensure seamless launch.
• Define and track go-live milestones, timelines, and success criteria for each partnership.
• Troubleshoot and resolve operational, technical, or commercial blockers that could delay or derail launches.
• Ensure partners are fully onboarded and set up for success from day one.
• Manage a portfolio of key regional partnership accounts post-launch, serving as the primary point of contact.
• Conduct regular business reviews with partners to track performance, surface opportunities, and address challenges.
• Identify and execute initiatives to unlock incremental partner spend on talabat - upselling new products, expanding into additional markets, and deepening commercial engagement.
• Develop joint business plans with partners, setting clear KPIs and growth targets.
• Monitor partnership health metrics and proactively flag risks or underperformance.
• Collaborate with product, marketing, and operations teams to structure partnerships that deliver on both sides.
• Provide market intelligence and partner feedback to inform product roadmap and go-to-market strategy.
• Contribute to process improvements in partnership workflows, reporting, and operational efficiencies.
• Synthesize partnership performance data into clear insights and recommendations for leadership.

Skills

Partnerships

Business development

Key account management

Commercial acumen

Deal negotiation

Go-live management

Cross-functional collaboration

Stakeholder management

Analytical skills

Communication skills

Multi-market experience

MENA market experience

CRM tools (Salesforce/HubSpot)

Tools

Salesforce CRM

HubSpot CRM

Job description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are looking for a driven and commercially minded Sr Specialist Partnerships to secure, execute, and grow key regional partnership accounts. This role is responsible for the full partnership lifecycle - from identifying and closing new regional partners to ensuring successful go-live execution and ongoing account management that unlocks incremental spend on talabat.

You will work closely with cross-functional teams across commercial, operations, marketing, and product to bring partnerships to life and maximize their value across markets.

What's on the menu?

Partnership acquisition & deal execution

• Identify, prospect, and pitch potential regional partnership opportunities aligned with talabat's strategic priorities

• Lead end-to-end deal execution - from initial outreach and commercial negotiation through to contract signing

• Develop tailored partnership proposals and business cases that demonstrate clear mutual value

• Build and maintain a qualified pipeline of prospective regional partners

Partnership go-live & execution

• Own the end-to-end go-live process for new partnerships, coordinating across internal teams (operations, product, marketing, legal) to ensure seamless launch

• Define and track go-live milestones, timelines, and success criteria for each partnership

• Troubleshoot and resolve operational, technical, or commercial blockers that could delay or derail launches

• Ensure partners are fully onboarded and set up for success from day one

Account management & growth

• Manage a portfolio of key regional partnership accounts post-launch, serving as the primary point of contact

• Conduct regular business reviews with partners to track performance, surface opportunities, and address challenges

• Identify and execute initiatives to unlock incremental partner spend on talabat - upselling new products, expanding into additional markets, and deepening commercial engagement

• Develop joint business plans with partners, setting clear KPIs and growth targets

• Monitor partnership health metrics and proactively flag risks or underperformance

Cross-functional collaboration & insights

• Collaborate with product, marketing, and operations teams to structure partnerships that deliver on both sides

• Provide market intelligence and partner feedback to inform product roadmap and go-to-market strategy

• Contribute to process improvements in partnership workflows, reporting, and operational efficiencies

• Synthesize partnership performance data into clear insights and recommendations for leadership

• 3-5 years of experience in partnerships, business development, key account management, or commercial roles

• Proven track record of closing partnership deals and managing strategic accounts

• Strong commercial acumen - comfortable with deal structuring, P&L discussions, and negotiation

• Demonstrated ability to manage complex go-live processes involving multiple internal and external stakeholders

• Excellent stakeholder management and cross-functional collaboration skills

• Strong analytical skills with the ability to translate data into actionable partner strategies

• High ownership mindset with strong attention to detail and ability to manage multiple priorities in a fast-paced environment

• Excellent communication and presentation skills - ability to explain complex partnership structures and build consensus across teams

• Experience working in a regional or multi-market context (Middle East / MENA preferred)

• Experience in tech, e-commerce, delivery, or marketplace businesses

• Existing network of regional partners or industry contacts

• Experience with CRM tools (Salesforce, HubSpot, or similar)

• Multilingual (Arabic and English strongly preferred)