P-Staff Solutions Engineer Dubai

TALENTMATE; Dubai; On-site; AED 420,000 - 520,000; Full time

Job summary

Kong Inc. in Dubai is seeking a skilled Solution Engineer to join our sales team. You will align with Account Executives and lead the technical sale cycle for Enterprise & Strategic accounts in the UAE.

You will engage in PoCs, demos, onboarding, and collaboration with product and engineering to ensure customer success. This role offers exposure to cutting-edge API management technology in a fast-growing startup environment.

Qualifications

• 7+ years of pre-sales Solution Engineering or related SaaS experience.
• Experience with Open-source technology and API Management.
• Comfort presenting to C-level executives and engineers.

Responsibilities

• Support field sales by articulating value of Kong API Management solutions.
• Grow trusted client relationships through discovery, reviews, and production demos.
• Support PoCs throughout evaluation processes.
• Onboard and train customers and identify revenue potential with existing accounts.
• Coordinate with support, product, and engineering to align priorities and ensure satisfaction.
• Create technical docs for DevOps, implementations, and services engagements.
• Participate in lead-generation via blogs, webinars, and events.
• Perform other tasks as assigned by the manager.

Skills

Pre-sales Solution Engineering

Open-source technology

API Management

Cloud computing

Executive communication

Job description

Job Description

Are you ready to unlock intelligence?

As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the UAE region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!

What You'll Do

• Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
• Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
• Support PoCs throughout the entire evaluation process.
• Onboard and train new customers and establish revenue potential with existing customers.
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
• And any additional tasks required by manager.

What You'll Bring

• 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
• Experience working with Open-source technology.
• Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
• Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
• Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus Points

• Previous experience with API Gateway or Service Mesh is preferred.
• Experience with Docker or Kubernetes.
• Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
• Fluency working on Linux OSes.
• Familiarity with DevOps and CD/CI pipeline.
• Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

About Kong

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500 and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic - on any model, any cloud. For more information, visit www.konghq.com.

Job Details

Role Level: Not Applicable

Work Type: Full-Time

Country: United Arab Emirates

City: Dubai

Company Website: https://konghq.com/company/contact-us

Job Function: Engineering Company Industry/

Sector: Software Development