Owner Onboarding Specialist — UAE Holiday Homes

NOX; Dubai; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Brand exposure

Two brands exposure

Fast-paced environment

Job summary

NOX is seeking an Onboarding & Admin Coordinator to lead end-to-end onboarding of property owners across the Nox and Unlock portfolios in the UAE. You will be the main contact for new owners, coordinating documentation and handovers to ensure live listings on time and to standard.

This hands-on role requires 2–4 years in UAE holiday home operations, strong organisation and communication skills, and proficiency with Microsoft Office and CRM systems.

Qualifications

• 2–4 years of UAE holiday home or short-term rental onboarding experience.
• Working knowledge of UAE licensing requirements (DTCM, Ejari, DED).
• Strong organisational skills with ability to manage multiple onboarding cases.

Responsibilities

• Manage end-to-end onboarding of new property owners to live listings.
• Collect, verify and track owner documentation (title deeds, Ejari, permits).
• Coordinate listing setup: photography, furniture/amenity checklists, readiness inspections.
• Track onboarding timelines, flag delays and follow up with owners and internal teams.
• Prepare onboarding contracts, addenda and welcome packs for new owners.
• Maintain onboarding records across CRM and property systems.
• Act as main onboarding contact, providing a professional experience.
• Coordinate with Operations, Revenue Management and Housekeeping to confirm guest-ready status.
• Support wider administrative needs: filing, reporting and process documentation.
• Identify bottlenecks and suggest process improvements.

Skills

Onboarding coordination

Property administration

Organisation & planning

Client communication

English fluency

Tools

CRM systems

Microsoft Office

Job description

NOX is seeking an Onboarding & Admin Coordinator to lead end-to-end onboarding of property owners across the Nox and Unlock portfolios in the UAE. You will be the main contact for new owners, coordinating documentation and handovers to ensure live listings on time and to standard.

This hands-on role requires 2–4 years in UAE holiday home operations, strong organisation and communication skills, and proficiency with Microsoft Office and CRM systems.