Onboarding & Admin Coordinator - UAE Holiday Homes

Tanqeeb; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Tanqeeb is seeking an Onboarding & Admin Coordinator to manage end-to-end onboarding of property owners for Nox and Unlock. You will coordinate documentation, listing readiness and handovers to ensure live listings on time and to standard.

This hands-on role suits a detail-driven professional with UAE holiday home operations knowledge, capable of juggling a busy onboarding pipeline while maintaining accurate records in the CRM and internal systems.

Qualifications

• 2–4 years of experience in UAE holiday home or short‑term rental onboarding.
• Knowledge of UAE licensing: DTCM, Ejari, DED.
• Strong organisational skills to manage multiple onboarding cases.
• Excellent communication with property owners, agents and teams.
• Detail-oriented with rigorous document management and data accuracy.

Responsibilities

• Manage end-to-end onboarding of new property owners onto the Nox and Unlock portfolios, from signed agreement through to live listing.
• Collect, verify and track owner documentation, including title deeds, Ejari, DTCM/DED permits and power of attorney where applicable.
• Coordinate listing setup requirements with owners: photography scheduling, furniture and amenity checklists, and property readiness inspections.
• Track each onboarding case against agreed timelines, flagging delays and following up proactively with owners and internal teams.
• Prepare and manage onboarding contracts, addenda and welcome packs for new owners.
• Maintain accurate, up to date onboarding records across the CRM and property management systems.
• Act as the first point of contact for new owners during onboarding, providing a professional and reassuring experience.
• Coordinate with Operations, Revenue Management and Housekeeping to confirm properties are guest‑ready before go‑live.
• Support wider administrative needs of the onboarding function, including filing, reporting and process documentation.
• Identify recurring onboarding bottlenecks and suggest practical process improvements.

Skills

Organisational skills

Effective communicator

Data accuracy

CRM familiarity

English fluency

Tools

Microsoft Excel

Microsoft Outlook

CRM system

Job description

Tanqeeb is seeking an Onboarding & Admin Coordinator to manage end-to-end onboarding of property owners for Nox and Unlock. You will coordinate documentation, listing readiness and handovers to ensure live listings on time and to standard.

This hands-on role suits a detail-driven professional with UAE holiday home operations knowledge, capable of juggling a busy onboarding pipeline while maintaining accurate records in the CRM and internal systems.