Ordertaker, Room Service

Aldhafra Resort, Vignette Collection by IHG; Abu Dhabi; On-site; AED 33,000 - 61,000; Full time

Job summary

Aldhafra Resort is seeking a Room Service Order Taker responsible for coordinating all service requests addressed to Room Service and ensuring rapid action to achieve the highest Guest satisfaction. You will bring a hospitality diploma, prior experience in a similar role, and solid MS Office skills, with excellent communication and interpersonal abilities.

Additional language skills are an advantage, and reliability is essential.

Qualifications

• Diploma/degree in hospitality or vocational training in food & beverage.
• Experience in a similar role.
• Working knowledge of MS Office
• Excellent communication and interpersonal skills
• Additional language skills are an advantage.
• Committed and reliable.

Responsibilities

• Coordinate all room service requests and ensure timely action to maximize guest satisfaction.

Skills

Communication

Interpersonal skills

Languages

Education

Hospitality diploma

Tools

MS Office

Job description

About Us

Aldhafra Resort, a serene desert retreat, is nestled on the edge of the Rub’ al Khali, the world’s largest uninterrupted sand desert, just a short distance from the heart of Abu Dhabi. Blending the natural beauty of the desert with warm hospitality, the resort offers a welcoming escape for families, couples, and adventure seekers alike. With comfortable accommodations, a variety of dining options, and engaging activities, Aldhafra Resort provides a relaxing and memorable experience in a truly unique setting.

As part of Aldar Hospitality and brought to life by the vision of Aldar Group, Aldhafra Resort reflects a commitment to creating meaningful destinations. Thoughtfully designed with sustainability and cultural authenticity in mind, the resort embraces the charm of the desert while ensuring a comfortable and enjoyable stay for guests of all ages. With Aldar Hospitality’s dedication to exceptional service, Aldhafra Resort is an ideal getaway for those looking to unwind, explore, and connect with nature.

About the Job

As a Room Service Order Taker, you are responsible for coordinating all service requirements addressed to Room Service and ensuring their immediate action, aiming for the highest possible Guest satisfaction.

About You

• Preferably a diploma/degree in hospitality or vocational training in food & beverage.
• Previous experience in a similar role.
• Working knowledge of MS Office
• Excellent communication and interpersonal skills
• Additional language skills are an advantage.
• Committed and reliable.

Shape Your Career with Aldhafra Resort

Join the team at Aldhafra Resort, a welcoming, family-friendly destination in the heart of the desert. Be part of creating memorable experiences for our guests while growing your career in a warm and supportive environment.

Equal Opportunity Statement

Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.