Order Taker

Maseera; Dubai; Presencial; AED 100.000 - 145.000; Jornada completa

Descripción de la vacante

Mandarin Oriental Downtown Dubai is seeking an Order Taker for the In-Room Dining team. Based in Dubai, you will take guest orders for in-room dining and suggest menu pairings to enhance guest satisfaction.

Working within a luxury hotel environment, you will coordinate with the F&B team to ensure accurate orders and timely service, reporting to the F&B Supervisor. This is a full-time role located at Mandarin Oriental Downtown Dubai.

Responsabilidades

• Take guest orders for in-room dining and offer menu suggestions to complete selections.
• Coordinate with servers and managers to ensure timely delivery and guest satisfaction.

Descripción del empleo

4 days ago Full-time via MO Careers - Mandarin Oriental

Mandarin Oriental Downtown, Dubai is looking for an Order Taker to join our In Room Dining team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel’s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel’s dining portfolio includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick Alléno, and a street-level urban eatery. Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Food and Beverage Department in Dubai, the Order Taker is responsible to take all guest orders for in-room dining and will offer suggestions to complete and complement the guest’s selections. The Order Taker will monitor guest orders and offer assistance if required to the server under the guidance of the respective managers. Order Taker reports to F&B Supervisor.