Order Desk Specialist

Seven House Family; Dubai; On-site; AED 89,000 - 156,000; Full time

Benefits offered by this job

Competitive Salary

F&B Discount: 50% at The DOSE By Silv̄

Full access to SEVENs Club & Classes

UAE Employment benefits

UAE Visa for 2 years

Medical insurance coverage

30 days annual leave

Yearly flight tickets to home country

Job summary

Seven House Family in Dubai seeks an Order Desk Specialist to support the Procurement and Supply Chain Team by processing purchase requests, coordinating with suppliers, and managing orders to ensure timely delivery and accurate records.

The role involves verifying details, confirming pricing, handling inquiries and resolving discrepancies, while maintaining invoices, supplier data, and documentation in Zoho.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Min 2 years experience in Logistics, Freight, Accounting, or VAT-related industries.
• Experience handling invoices and purchase orders.
• Strong verbal and written communication; detail-oriented.
• Familiarity with Zoho or similar management systems.

Responsibilities

• Create and manage purchase orders and secure approvals.
• Ensure invoices are issued promptly to enable payments.
• Maintain an invoice status report and oversee order closure.
• Document data including payment methods, quantities, and supplier details in Zoho.
• Address disputes and discrepancies with clients and internal teams.
• Maintain secure documentation for audits and retrieval.
• Store and archive all documents in the record room.

Skills

Communication skills

Attention to detail

Data entry accuracy

Education

Bachelor's degree in Business Administration

Diploma/Associate degree in related field

Tools

Microsoft Office Suite

Zoho or similar management systems

Job description

Focus of the Role:

The primary focus of this role is to support the Procurement and Supply Chain Team by processing purchase requests coordinating with suppliers and managing orders. The Order Desk Specialist ensures timely and efficient delivery of goods or services while maintaining accurate records and resolving related issues professionally.

This role requires gathering and verifying purchase request details providing product availability updates confirming pricing and ensuring order accuracy. Additionally the specialist will address inquiries handle complaints and resolve discrepancies effectively to support smooth operations.

Key Responsibilities:

• Create and manage purchase orders ensure invoices are acknowledged and secure necessary approvals while following up on pending actions when needed.
• Ensure invoices are issued promptly to facilitate seamless order processing and payment.
• Maintain an invoice status report monitor order dispatch payment acknowledgment and oversee proper closure of orders.
• Accurately document and update data including payment methods quantities procured and supplier details using Zoho.
• Address disputes and discrepancies related to invoices by collaborating with clients and internal teams for timely resolution.
• Maintain systematic and secure documentation of all invoicing activities to ensure accurate records for audits and easy retrieval when needed.
• Ensure all documents are stored archived and securely maintained in the record room.

Requirements

• Bachelor s degree in Business Administration Business Management or a related field; or a Diploma/Associate degree in a relevant discipline.
• Minimum of 2 years of experience in Logistics Freight Accounting or VATrelated industries.
• Prior experience in handling invoices and purchase orders is essential.
• Basic to intermediate accounting skills or a willingness to learn.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word Excel Outlook).
• Strong attention to detail with the ability to maintain accuracy in data entry and inspections.
• Familiarity with Zoho or similar management systems is highly preferred.

Benefits

• Competitive Salary: Competitive salary package commensurate with qualifications and experience
• F&B Discount: 50 discount at the clubs caf "The DOSE By Silvena" for all food and beverages items produced in house
• Full Access to SEVENs Club & Classes: Full access to SEVENs facilities and a wide range of fitness classes.
• UAE Employment benefits:
• UAE Visa for 2 years
• Medical insurance coverage
• 30 days of annual leave
• Yearly flight tickets to home country