Ophthalmology Clinic Operations Manager

Sharif Eye Centers; United Arab Emirates; On-site; AED 335,000 - 502,000; Full time

Job summary

Sharif Eye Centers in Dubai Healthcare City seeks an experienced Clinic Operations Manager to lead the eye center's daily operations, ensuring smooth patient flow and high-quality service. You will supervise clinical, reception, and administrative teams, manage doctors' schedules, staffing, and resources, and drive continuous improvements while ensuring DHCC compliance.

The role requires ophthalmology/eye-care operations experience and fluency in English; Arabic is a plus.

Qualifications

• Previous ophthalmology/eye-care operations experience is mandatory.
• Proven experience in clinic or healthcare operations management.
• Strong knowledge of DHCC regulations and licensing procedures.
• Strong leadership and team-management abilities.
• Excellent organizational, problem-solving, and decision-making skills.
• Fluency in English; Arabic is an advantage.

Responsibilities

• Oversee daily clinical and administrative operations and patient flow.
• Lead and supervise clinical, reception, and administrative teams.
• Monitor operational performance, productivity, and KPIs.
• Manage doctors schedules, staffing, and resources.
• Ensure compliance with Dubai Healthcare City (DHCC) regulations, licensing requirements, and quality standards.
• Coordinate closely with medical, HR, finance, marketing, and other departments.
• Identify operational gaps and implement continuous improvement initiatives.
• Maintain high standards of patient experience, service quality, and operational efficiency.
• Prepare regular operational and performance reports for senior management.

Skills

Leadership

Organization

Communication

Job description

Sharif Eye Centers in Dubai Healthcare City seeks an experienced Clinic Operations Manager to lead the eye center's daily operations, ensuring smooth patient flow and high-quality service. You will supervise clinical, reception, and administrative teams, manage doctors' schedules, staffing, and resources, and drive continuous improvements while ensuring DHCC compliance.

The role requires ophthalmology/eye-care operations experience and fluency in English; Arabic is a plus.