Operator Assistant Key Account Manager

Samsung Gulf; Dubai; On-site; AED 350,000 - 500,000; Full time

Benefits offered by this job

Visa support

Medical and life insurance

22 days annual leave

Birthday day off

Yearly air ticket

Parking allowance

Job summary

Samsung Gulf is seeking an Operator Assistant Key Account Manager for the Mobile Experience team in Dubai. The role focuses on developing and scaling Samsung Mobile through the operator channel within the GCC region.

You will build partnerships with telecom operators, manage product portfolio listings on operator roadmaps, and collaborate on GTM strategies for new products. Strong relationships in the GCC telecom sector and robust KAM skills are essential.

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.
• 4–7 years of experience in the telecom industry.
• Established relationships with telecom operators across the GCC.
• Strong understanding of telecom market dynamics, with the ability to develop solutions quickly.
• Proven key account management skills and a proactive, sales-driven mindset.
• Well-connected within the local industry.
• Demonstrated ability to manage multiple projects simultaneously.
• Self-starter who works effectively with minimal supervision and thrives as part of a team.
• Adaptable, with the ability to perform under varying conditions.
• Willingness to travel across GCC countries (excluding KSA) is required.
• Proficiency in Microsoft Excel, PowerPoint, and Word is required.
• Arabic language skills are a plus.

Responsibilities

• Develop partnerships and strengthen operator relationships.
• Ownership of listing all Samsung product portfolio within the operator roadmap.
• Develop Go-to-Market jointly with operators on new products.
• Oversee all ATL, Online, BTL and retail executions based on Go-to-Market
• Manage operator PSI and SCM
• Monitor and analyse regional, operator industry, competitor trends
• Internal reporting on regular intervals to promote the visibility on operator business

Skills

Key account management

Telecom market knowledge

Sales-driven mindset

Self-starter

Education

Bachelor’s degree in Business Administration, Management, or a related field

Tools

Microsoft Excel

PowerPoint

Word

Job description

We are a Great Place to Work – Certified™

The Great Place to Work® model is the world’s most researched, accepted, and sustainable definition of a great workplace from an employee’s point of view. It is a comprehensive framework encompassing the overall employee experience ecosystem.

We are building a High-Trust, High-Performance™ Culture, and we want you to join us!

Snapshot of Your Day!

We are looking for a talented Operator Assistant Key Account Manager for our Mobile Experience team in our Dubai office. In this role, you will will be responsible for developing and scaling the Samsung Mobile business through the Operator channel.

How You Will Make An Impact:

• Develop partnerships and strengthen operator relationships.
• Ownership of listing all Samsung product portfolio within the operator roadmap.
• Develop Go-to-Market jointly with operators on new products.
• Oversee all ATL, Online, BTL and retail executions based on Go-to-Market
• Manage operator PSI and SCM
• Monitor and analyse regional, operator industry, competitor trends
• Internal reporting on regular intervals to promote the visibility on operator business

What You’ll Need:

• Bachelor’s degree in Business Administration, Management, or a related field
• 4–7 years of experience in the telecom industry
• Established relationships with telecom operators across the GCC
• Strong understanding of telecom market dynamics, with the ability to develop solutions quickly
• Proven key account management skills and a proactive, sales-driven mindset
• Well-connected within the local industry
• Demonstrated ability to manage multiple projects simultaneously
• Self-starter who works effectively with minimal supervision and thrives as part of a team
• Adaptable, with the ability to perform under varying conditions
• Willingness to travel across GCC countries (excluding KSA) is required
• Proficiency in Microsoft Excel, PowerPoint, and Word is required
• Arabic language skills are a plus

Why You’ll Love Working with Us?

• Competitive salary and performance-based incentive plan for all levels
• Visa, a Top-Tier medical insurance plan, and life insurance
• 22 days of paid annual leave plus public holidays
• An additional day off for your birthday!
• Yearly air ticket allowance & monthly parking allowance (if applicable