Operations Specialist - UAE National (Emiratisation)

intelligentsolutionshr; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Intelligent Solutions HR is seeking an Operations Specialist in Dubai, UAE for an entry- to mid-level role focused on premium reporting, reconciliations, and data-driven processes. The candidate will work with Excel-based tools, support remittance activities, and ensure data quality across multiple accounts.

The ideal candidate holds a Finance/Accounting-related bachelor’s degree, 1–2 years of insurance operations experience, and strong Excel skills including advanced formulas.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or a relevant discipline.
• 1–2 years of experience in operations, preferably within the insurance sector.
• Strong command of Advanced Excel, including VLOOKUP, HLOOKUP, formulas, and large datasets.
• Experience in reconciliation, remittance, collections, or reporting is preferred.
• Good written and verbal communication skills in English.
• Emirati with Family Book – mandatory.

Responsibilities

• Support premium reporting and reconciliation activities across multiple accounts.
• Review and process collections, bank statements, wire transfers, and premium uploads.
• Perform monthly reconciliations, ensuring accuracy and timely reporting.
• Maintain and troubleshoot macro-enabled Excel tools used for reporting.
• Liaise with internal stakeholders and bank relationship managers to resolve discrepancies.
• Monitor data quality and ensure adherence to internal processes and timelines.
• Identify and escalates errors or discrepancies and support timely resolution.

Skills

Advanced Excel

Analytical skills

Attention to detail

English communication

Education

Bachelor’s degree in Finance, Accounting, Business, or a relevant discipline

Tools

Macro-enabled Excel tools

Job description

General Overview:

We are partnering with a well-established multinational insurance organisation in Dubai to identify a detail-oriented and analytically driven UAEN for the role of Operations Specialist. This is a great opportunity for an early-career professional with strong Excel and analytical skills to build valuable experience within insurance operations, gaining exposure to premium reporting, reconciliations, collections, and remittance processes in a structured and professional environment.

Key Responsibilities:

• Support premium reporting and reconciliation activities across multiple accounts.
• Review and process collections, bank statements, wire transfers, and premium uploads.
• Perform monthly reconciliations, ensuring accuracy and timely reporting.
• Maintain and troubleshoot macro-enabled Excel tools used for reporting.
• Liaise with internal stakeholders and bank relationship managers to resolve discrepancies.
• Monitor data quality and ensure adherence to internal processes and timelines.
• Identify and escalates errors or discrepancies and support timely resolution.

Key Requirements:

• Emirati with FamiIy Book – mandatory.
• Bachelor’s degree in Finance, Accounting, Business, or a relevant discipline.
• 1–2 years of experience in operations, preferably within the insurance sector.
• Strong command of Advanced Excel, including VLOOKUP, HLOOKUP, formulas, and large datasets.
• Experience in reconciliation, remittance, collections, or reporting is preferred.
• Strong analytical skills with excellent attention to detail.
• Good written and verbal communication skills in English.
• Highly organised, proactive, and comfortable working in a structured, deadline-driven environment.