Operations Manager - KSA & UAE

Stryker Corporation; Dubai; Híbrido; AED 180 000 - 320 000; Tempo integral

Resumo da oferta

Stryker Corporation seeks an Operations Manager for KSA & UAE markets, based in Dubai or Riyadh. You will be part of the Operations Leadership team, shaping strategies across customer service, logistics, warehousing, and asset management. The role requires leading teams, driving improvements, and ensuring compliance with global policies.

Fluency in English is required; Arabic is a plus. The position offers hybrid or onsite work flexibility with up to 40% travel.

Qualificações

• Degree in Business or Logistics or equivalent.
• 5 years in similar ops roles, mix of logistics/warehouse and customer-facing.
• 3 years people management experience.
• Experience in multinational company with complex org.
• Travel up to 40%.

Responsabilidades

• Develop and implement operations strategy for assigned markets across KSA & UAE.
• Lead and optimize Customer Service, Kit Booking, Logistics, and Warehousing activities.
• Drive process improvements and ensure KPI and financial metric targets.
• Collaborate with Commercial, RAQA, Finance, and Sales to leverage opportunities.
• Ensure compliance with SOX, FCPA and internal policies.

Conhecimentos

People management

Cross-functional collaboration

Process improvement

Lean Six Sigma knowledge

English fluency

Arabic language (advantage)

Formação académica

Degree in Business or Logistics

Descrição da oferta de emprego

Work Flexibility: Hybrid or Onsite

We are hiring our future Operations Manager for our GTM markets. Based in Riyadh or Dubai, you will be part of the Operations Leadership team and responsible for all Operational Activities across KSA & UAE.

What you will do:

• Develop and implement the appropriate Operations strategy for assigned markets in current model (Customer Service, Kit Booking, Kit Logistics, Shipping/Receiving & Warehousing, Asset Management).
• Manage the Operational activities ensuring that the best talent is sourced, developed, managed and engaged & work to identify and implement process improvements and ensure that breakthrough solutions are sustained over time.
• Direct work activities & projects based on a clear understanding of customer and market needs.
• Build, liaise and maintain relationships with colleagues across various functions (Commercial, RAQA, Finance, EMEA Supply Chain, etc.) and divisions (Sales, Marketing) while driving leverage opportunities within region.
• Lead or participate in cross-functional projects and the integration of operations of any relevant mergers or acquisitions.
• Ensure all Compliance, SOX, FCPA and other policies and regulations are implemented, applied and followed.
• Support standardization and alignment of processes.
• Ensure all Key Performance Indicators (KPI's) and financial metrics for Customer and Logistics Services are reviewed and achieved.

What do you need:

• Degree in a Business or Logistics discipline(s) or equivalent.
• 5 years of experience in similar responsibility - this experience should ideally be a mix of Logistic/Warehouse management & customer-facing responsibility.
• 3 years of experience in people management.
• Experience in a multinational company with complex organization.
• Fluency in English, Arabic language is an advantage.
• Process Lean/Excellence/Six Sigma tools, training and/or certification experience of advantage.
• Travel Percentage: 40%.

Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World's Best Workplaces! For more information, visit: www.stryker.com

Work Flexibility

Remote - Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.

Field-based - You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.

Onsite - Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.

Hybrid - You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.