Operations Coordinator / Operations Specialist

Grupo MVS Holding; Dubai; On-site; AED 96,000 - 132,000; Full time

Job summary

Grupo MVS Holding in Dubai seeks an Operations Coordinator / Operations Specialist to enhance daily operations, optimize workflows, and ensure timely execution of business activities. You will organize schedules, track requests, maintain records, and coordinate cross-functional communication to sustain high service levels.

The role emphasizes data analysis, process improvement, documentation, and collaboration with multiple teams to drive efficiency and reliability across operations.

Qualifications

• Degree or diploma in Business Administration, Operations Management, or related field.
• Ability to analyze operational data and monitor performance indicators.
• Familiarity with SOPs, reporting processes, and operational documentation.
• Proficiency in Microsoft Office applications.

Responsibilities

• Organizing schedules, tracking operational requests, maintaining records, and coordinating communication between departments.
• Collaborate with internal teams to manage priorities, resolve routine operational issues, and support timely completion of business activities.
• Preparing operational reports, updating tracking systems, coordinating resources, monitoring deadlines, and assisting with the implementation of standard procedures.
• Identify workflow bottlenecks, maintain accurate operational documentation, and support improvements that enhance productivity and service quality.
• Evaluating operational performance, optimizing business processes, and supporting the effective implementation of operational policies and procedures.

Skills

Organizational skills

Analytical thinking

Problem-solving

Effective communication

Attention to detail

Proactive attitude

Education

Business Administration / Operations Management degree

Tools

ERP systems

Job description

We are seeking organized and analytical professionals for the positions of Operations Coordinator / Operations Specialist. These roles focus on operational planning, workflow coordination, process improvement, resource management, and the efficient execution of daily business activities. The ideal candidates should demonstrate strong organizational skills, analytical thinking, problem-solving abilities, and a commitment to operational excellence and continuous improvement.

As an Operations Coordinator, you will contribute to coordinating daily operational activities, monitoring task progress, and ensuring that business processes run smoothly and efficiently. Responsibilities include organizing schedules, tracking operational requests, maintaining records, and coordinating communication between departments. You will collaborate with internal teams to manage priorities, resolve routine operational issues, and support the timely completion of business activities. Additional duties may include preparing operational reports, updating tracking systems, coordinating resources, monitoring deadlines, and assisting with the implementation of standard procedures. You will also help identify workflow bottlenecks, maintain accurate operational documentation, and support improvements that enhance productivity and service quality.

As an Operations Specialist, you will focus on evaluating operational performance, optimizing business processes, and supporting the effective implementation of operational policies and procedures. Responsibilities include analyzing workflow data, reviewing performance indicators, identifying inefficiencies, and recommending practical solutions to improve productivity. You will work closely with operations teams, departmental stakeholders, and management to assess operational challenges and implement process improvements. Additional duties may include developing performance reports, documenting standard operating procedures, monitoring service quality, investigating recurring issues, and supporting operational risk assessments. You will also contribute to process standardization, resource optimization, and the continuous improvement of business systems and workflows.

Both positions require accurate documentation, effective communication, and collaboration across multidisciplinary teams. Successful candidates will contribute to efficient daily operations, improved workflow performance, effective resource utilization, and consistent service delivery while supporting organizational objectives and maintaining professional standards.

Role Description

We are seeking organized and analytical professionals for the positions of Operations Coordinator / Operations Specialist. These roles focus on operational planning, workflow coordination, process improvement, resource management, and the efficient execution of daily business activities. The ideal candidates should demonstrate strong organizational skills, analytical thinking, problem-solving abilities, and a commitment to operational excellence and continuous improvement.

As an Operations Coordinator, you will contribute to coordinating daily operational activities, monitoring task progress, and ensuring that business processes run smoothly and efficiently. Responsibilities include organizing schedules, tracking operational requests, maintaining records, and coordinating communication between departments. You will collaborate with internal teams to manage priorities, resolve routine operational issues, and support the timely completion of business activities. Additional duties may include preparing operational reports, updating tracking systems, coordinating resources, monitoring deadlines, and assisting with the implementation of standard procedures. You will also help identify workflow bottlenecks, maintain accurate operational documentation, and support improvements that enhance productivity and service quality.

As an Operations Specialist, you will focus on evaluating operational performance, optimizing business processes, and supporting the effective implementation of operational policies and procedures. Responsibilities include analyzing workflow data, reviewing performance indicators, identifying inefficiencies, and recommending practical solutions to improve productivity. You will work closely with operations teams, departmental stakeholders, and management to assess operational challenges and implement process improvements. Additional duties may include developing performance reports, documenting standard operating procedures, monitoring service quality, investigating recurring issues, and supporting operational risk assessments. You will also contribute to process standardization, resource optimization, and the continuous improvement of business systems and workflows.

Both positions require accurate documentation, effective communication, and collaboration across multidisciplinary teams. Successful candidates will contribute to efficient daily operations, improved workflow performance, effective resource utilization, and consistent service delivery while supporting organizational objectives and maintaining professional standards.

Qualifications

• A degree or diploma in Business Administration, Operations Management, Supply Chain Management, Management, or a related discipline.
• Strong understanding of business operations, workflow coordination, process management, and operational planning.
• Ability to analyze operational data, monitor performance indicators, and identify opportunities for improvement.
• Familiarity with standard operating procedures, reporting processes, and operational documentation.
• Knowledge of process improvement methodologies, quality management, or operational risk assessment is an advantage.
• Familiarity with ERP systems, project management platforms, or business process management tools is beneficial.
• Proficiency in Microsoft Excel, Word, PowerPoint, and other relevant business applications.
• Strong analytical, organizational, and problem-solving skills, with attention to detail.
• Effective written and verbal communication skills and the ability to coordinate with cross-functional teams.
• Ability to manage competing priorities, organize tasks, and meet operational deadlines.
• A proactive attitude, adaptability, and commitment to continuous improvement and operational efficiency.
• Professional integrity and a responsible approach to documentation, coordination, and business processes.