Operations and Training Manager

Msmcenter; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

MSM Management Training Center in Dubai is seeking an Operations and Training Manager to lead the center's training schedule, coordinate management tasks, and ensure smooth day-to-day operations. The role requires expertise in AI-enabled training, quality standards, reporting, and collaboration with trainers and learners to drive program effectiveness and satisfaction.

You will develop procedures, monitor resources, produce periodic reports, and keep pace with the latest tech and training trends

Qualifications

• Minimum 5 years of practical experience in operations and training management within training centers or educational institutions.
• Familiarity with artificial intelligence technologies and their applications in management fields.
• Excellent organizational, communication, problem-solving, and team management skills.
• Proficiency in using e-learning systems and platforms, and content management software.
• Ability to work under pressure and keep up with developments in the training and technology sector.

Responsibilities

• Lead and organize the center’s training schedule and coordinate all management.
• Monitor the application of quality standards and ensuring the effectiveness of training processes.
• Effectively communicate with trainers and trainees and manage facilities and resources.
• Develop work procedures and improve operational performance based on latest technological and training trends.
• Prepare periodic reports on effectiveness of training programs and beneficiary satisfaction rates.

Skills

Operations management

Training management

Quality standards

AI in management

Communication skills

Leadership

Tools

Content management software

E-learning platforms

Job description

MSM Management Training Center is seeking an Operations and Training Manager to join our team specializing in delivering management courses and artificial intelligence programs.

Job Title:

Operations and Training Manager

Location:

MSM Management Training Center – Dubai, UAE

Job Type:

Full-time – On-site

Duties and Responsibilities:

Leading and organizing the center’s training schedule and coordinating all management.

Monitoring the application of quality standards and ensuring the effectiveness of training processes.

Effectively communicating with trainers and trainees and managing the necessary facilities and resources.

Developing work procedures and improving operational performance based on the latest technological and training trends.

Preparing periodic reports on the effectiveness of training programs and beneficiary satisfaction rates.

Required Qualifications:

• A minimum of 5 years of practical experience in operations and training management within training centers or educational institutions.
• Familiarity with artificial intelligence technologies and their modern applications in management fields.
• Excellent organizational, communication, problem-solving, and team management skills.
• Proficiency in using e-learning systems and platforms, and content management software.
• Ability to work under pressure and keep up with developments in the training and technology sector.