Operation Supervisor-Arabic Speaker

We One FZE; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

We One FZE is seeking an Operations Support professional in the UAE to plan and coordinate staff deployments and ensure SOP compliance. The role requires coordinating annual leave, liaising with teams, and maintaining accurate records.

The candidate should have 2+ years in operations support within manpower or related industries, strong database skills, and proficiency with MS Office. Arabic language is an advantage.

Qualifications

• Bachelor’s Degree or equivalent required.
• Minimum 2 years experience in operation support in manpower industry.
• Experience with databases and computer applications; proficient in MS Office.
• Arabic speaker is an advantage.

Responsibilities

• Plan and organize staff requirements to meet operational needs per SOPs; coordinate annual leave scheduling; liaise with teams.
• Act as primary contact for customer issues related to deployment quality and incidents.
• Assist projects by creating assignments, tracking progress, resolving issues, and coordinating internal/external stakeholders.
• Prepare and verify time/attendance records; produce monthly inter-departmental reports; maintain operations documents.

Skills

Operations coordination

Database knowledge

Education

Bachelor’s Degree or Equivalent

Tools

MS Office

Excel

PowerPoint

Word

Job description

Staff Deployments

SupportPlan and organize the staff requirements to ensure operational needs are met and that all procedures are carried out in accordance with SOPs Responsible for coordinate in scheduling annul leave plan liaise with the respective team on all related tasks

Customer Service

Serve as a primary point of contact when there are customer issues related to quality customer service or accidents and mishaps of deployment Locations

Operational Support

Assist in projects by creating assignments tracking progress and resolving issues Managing internal and external

Reporting

Prepare and verify the time and attendance records of the team and monthly inter-departmental reports Prepare and maintain operations documents and reports Bachelor’s Degree or Equivalent3 plus of overall experience, minimum 2-year experience in Operation support preferred in Manpower industry with an experience in database and computer applications well versed in MS office packages (especially excel, Power point & word).Arabic speaker is advantage