Operating Supplies & Equipment (OS&E) Manager

AGSMANA ME FZE; Dubai; On-site; AED 350,000 - 520,000; Full time

Benefits offered by this job

International career opportunities

Career development support

Job summary

Aman Group is seeking an experienced OS&E Manager to oversee the end-to-end procurement for new hotel openings and transitions. You will collaborate with Design, Technical Services, Finance, New Openings and Operations to keep OS&E on brand, on time and on budget.

In this role you will develop budgets, procurement plans and par levels, coordinate mock-up room reviews, and maintain data accuracy across systems.

Qualifications

• 3–5 years of hospitality procurement experience in OS&E pipelines, pre-opening hotels or resorts.
• Strong knowledge of OS&E procurement, budgeting, sourcing and supplier management.
• Experience handling shipping, customs clearance, warehousing, logistics and installation processes.
• On-property operational experience and exposure to project coordination and budget processes in opening properties.
• Excellent stakeholder management across functions, regions and cultures.

Responsibilities

• Lead end-to-end OS&E process for new hotel openings and transitions.
• Coordinate with Design, Technical Services, New Openings and Operations teams to ensure progress.
• Partner with Design, Technical Services, New Openings and Operations from kickoff through opening.
• Review project plans to determine OS&E needs, layouts and par levels.
• Develop and manage OS&E budgets, schedules and procurement plans.
• Coordinate mock-up room preparation, reviews and approvals.
• Maintain OS&E data, systems and reporting throughout the project lifecycle.
• Lead OS&E meetings and collaborate across departments to ensure timely delivery.
• Work with procurement partners on sourcing, negotiations, logistics and PO administration.
• Build relationships with local and international parties to identify bespoke solutions.
• Analyse data and prepare reports for executive review.

Skills

OS&E procurement

Budgeting

Supplier management

Logistics coordination

Project coordination

Stakeholder management

Microsoft Office

Data reporting

Tools

Microsoft Project

ERP systems

Job description

Join our dynamic corporate team and become part of Aman Group.

With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.

Role

The Operating Supplies & Equipment (OS&E) Manager is responsible for coordination of all operational and logistical processes impacting the OS&E procurement process for new openings and transitions. Working closely with several corporate leads, including Design, Technical Services, Finance, New Openings and Operations teams, the OS&E Manager is a strategic leader with strong communications and organisational skills, attention to detail, a proven track record of successful project management and a thorough understanding of ultra-luxury hotel operations. This role ensures new openings are on brand and on target with OS&E timeline and budget.

Responsibilities

• Lead and manage the end-to-end OS&E process for new hotel/resort openings and transitions.
• Coordinate and communicate methodically and effectively both verbally and in writing with various teams to ensure consistent progress of the project and OS&E process.
• Partner with Design, Technical Services, New Openings and Operations teams from project kick-off through opening.
• Review project plans and operational requirements to determine OS&E needs, layouts, specifications and par levels.
• Develop and manage OS&E budgets, schedules and procurement plans in line with Aman brand standards.
• Coordinate mock-up room preparation, reviews and OS&E approvals.
• Maintain accurate OS&E data, systems and reporting throughout the project lifecycle.
• Lead OS&E meetings and collaborate across departments to complete the full hotel OS&E to ensure timely project delivery.
• Work closely with the procurement partners on sourcing, supplier management, negotiations, logistics, quality control, alternative OS&E options, purchase order administration, warehouse management, shipping and logistics for timely delivery and installation.
• Build relationships with local and international to identify bespoke solutions aligned with the property’s design concept and brand standards.
• Analyse and interpret data and prepare reports for high level review and decision-making by corporate leads.

Requirements

• 3-5 years of hospitality procurement experience specifically handling OS&E pipelines in a pre-opening hotel or resort environment
• Strong knowledge of OS&E procurement, budgeting, sourcing and supplier management
• Proven experience managing shipping, customs clearance, warehousing, logistics and installation processes
• Solid understanding of hotel operations; on-property operational experience and exposure to project coordination and budget processes in opening properties strongly preferred
• Strong organisational and follow-up skills, with the ability to manage multiple projects and deadlines simultaneously
• Excellent stakeholder management skills and experience working across functions, regions and cultures
• Proficient in Microsoft Office and project management/collaboration platforms
• Strong analytical, problem-solving and reporting capabilities with a keen attention to detail
• Excellent verbal and written communication skills with a proactive and results-oriented approach

Benefits

• We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly.
• We prioritise and support your career journey, making you feel valued, included and at home.

Since its inception in 1988, Aman Group has strategically evolved, transitioning from a collection of intimate resorts into a pioneering force across the realms of hospitality, residences and experiences including Aman Essentials and Aman Interiors.

We invite you to join us in our pursuit of unparalleled service.

We believe that the environments and experiences we create can only be brought to life through our people: the heartfelt attention to detail, the welcoming smiles, and the love and passion for creating a sense of belonging.

When you join Aman Group, you join a family.