Onsite User Technology Specialist – Telecom/IT

S R International; Musaffah; On-site; AED 152,000 - 177,000; Full time

Job summary

SR International INC. is seeking an on-site User Technology Specialist to support IT services for a mid-size enterprise environment. The role focuses on Active Directory management, desktop/office software support, and imaging.

Expect hands-on hardware, printer, and telecommunication support in a 200+ user network. The position requires experience with enterprise IT tools, ticketing systems, and the ability to deploy standardized images for consistent configurations.

Qualifications

• One year of experience in systems applications analysis or telecommunications functions.
• One year of experience with telephone station equipment and related telecommunications distribution systems.
• Course work including workstation computers, programming languages and operating systems.

Responsibilities

• Maintains Active Directory including creating computer accounts and managing user accounts.
• Hardware Support: resolves PC, printer, scanner, and telephony issues.
• Software Support: installs, maintains, and troubleshoots Office, Windows 10, antivirus, and business apps.
• Develops standard computer images with authorized software for consistent configurations.

Skills

Active Directory

Desktop Support

Windows 10

Office Apps

Helpdesk

Audio Visual

Telecommunications

Image Deployment

Tools

Remedy

Salesforce

SCCM

Job description

SR International INC. is seeking an on-site User Technology Specialist to support IT services for a mid-size enterprise environment. The role focuses on Active Directory management, desktop/office software support, and imaging.

Expect hands-on hardware, printer, and telecommunication support in a 200+ user network. The position requires experience with enterprise IT tools, ticketing systems, and the ability to deploy standardized images for consistent configurations.