User Technology Specialist Telecom/communication system onsite

S R International; Musaffah; On-site; AED 152,000 - 177,000; Full time

Job summary

SR International INC. is seeking an on-site User Technology Specialist to support IT services for a mid-size enterprise environment. The role focuses on Active Directory management, desktop/office software support, and imaging.

Expect hands-on hardware, printer, and telecommunication support in a 200+ user network. The position requires experience with enterprise IT tools, ticketing systems, and the ability to deploy standardized images for consistent configurations.

Qualifications

• One year of experience in systems applications analysis or telecommunications functions.
• One year of experience with telephone station equipment and related telecommunications distribution systems.
• Course work including workstation computers, programming languages and operating systems.

Responsibilities

• Maintains Active Directory including creating computer accounts and managing user accounts.
• Hardware Support: resolves PC, printer, scanner, and telephony issues.
• Software Support: installs, maintains, and troubleshoots Office, Windows 10, antivirus, and business apps.
• Develops standard computer images with authorized software for consistent configurations.

Skills

Active Directory

Desktop Support

Windows 10

Office Apps

Helpdesk

Audio Visual

Telecommunications

Image Deployment

Tools

Remedy

Salesforce

SCCM

Job description

Future Opening: User Technology Specialist Telecom/communication system onsite

IT - User Technology Specialist– 129280 (100% Onsite) City of Phoenix –

Contract: At least 6 Months from projected start date

Rate: $34/ hr on W2

Location: 200 W. Washington St., Phoenix, AZ, 85003

Tentative Shift Hours: 8:00am-5:00pm

Closing: 04/18/2024

Local Only Candidates 100% on site

Interviews will be done remotely.

Essential duties include the follow:

• Maintains Active Directory including creating computer accounts, making any necessary modifications and changes and the deleting of user accounts.
• Hardware Support - Resolves issues related to PC's and peripheral hardware, Printers, Scanners, and Telephones.
• Software Support - Installation, maintenance, and troubleshooting of Microsoft Office Applications, Windows 10, Anti-Virus, and business applications.
• Develops and applies standard computer images with authorized software to computers to ensure consistent configurations.

MINIMUM QUALIFICATIONS

• One year of experience in systems applications analysis, programming or telecommunications functions utilizing a variety of hardware and software or installation and maintenance of digital systems, radio, and electronic communications systems; OR
• One year of experience in telephone station equipment and related telecommunications distribution systems.
• Course work including training or experience with one or more work station computers and one or more programming languages and one or more operating systems.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Experience with/in:
  • Remedy Salesforce or other helpdesk ticketing systems.
  • Supporting more than 200 users and computers in a networked environment.
  • Training with Microsoft SCCM.
  • A level 2 helpdesk support.
  • Overseeing an enterprise computer replacement program.
  • Mission critical systems.
  • An Active Directory environment.
  • Providing audio visual support.
  • Utilizing a ticketing system to respond and resolve technical requests from end users.
• Proficient experience configuring, deploying, and troubleshooting enterprise desktops and laptop computers, printers, scanners, and business applications

Compensation: $30.00 - $35.00 per hour

About SR International INC.

SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.

Who We Are

We Are Leading IT Based Solution Providers

Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.

Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.

At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.

Experience in systems applications analysis, programming or telecommunications hardware and software or installation and maintenance of digital systems, radio, and electronic communications *

experience in telephone stExperience with equipment and related telecommunications distribution systems. *