Officer - People Services & Regulatory Operations

NMC GROUP SERVICES.; Abu Dhabi; On-site; AED 89,000 - 156,000; Full time

Job summary

NMC GROUP SERVICES is seeking an HR Administrator to support onboarding, induction, visa processing, payroll updates, and document management across locations in the UAE. You will maintain employee records in the HRMS and ensure accuracy and compliance with UAE labor laws.

Proficiency in MS Office and HRMS systems such as Oracle or SAP is required, with a service-oriented mindset for employee inquiries and regulatory coordination. Experience in healthcare HR operations is a plus.

Qualifications

• Experience managing UAE labor law compliance.
• Knowledge of UAE regulatory standards.
• Experience handling visa and licensing coordination.
• Experience with payroll processing and data systems.
• Certification in HR/payroll is a plus.

Responsibilities

• Support onboarding and induction processes for new hires ensuring all documentation and system entries are completed
• Handle employee data entry updates and record maintenance in the HRMS with high accuracy
• Prepare and issue HR letters employment contracts and official memos
• Assist with visa processing license applications renewals and cancellations in coordination with PRO
• Maintain employee personnel files in compliance with organizational and regulatory standards
• Support payroll processing by providing timely updates on new hires resignations and other changes
• Respond to employee queries related to HR policies processes and documentation
• Coordinate the offboarding process including exit formalities clearances and final settlements
• Monitor attendance and leave records in the HR system coordinate with line managers for discrepancies
• Assist in internal audits and ensure data readiness for regulatory inspections
• Ensure compliance with UAE labor law healthcare licensing authorities and internal HR guidelines
• Support employee engagement activities and HR communication initiatives
• Generate standard HR reports and data summaries as required
• Liaise with insurance providers for employee medical insurance additions deletions and claims coordination
• Continuously identify and suggest opportunities for process improvements within HR operations
• Certification in HR or payroll administration (e.g., CHRP, CIPD Level 3) is an added advantage
• Good understanding of UAE labor law and HR operational processes
• Proficiency in MS Office and HRMS systems (Oracle, SAP, etc.)
• Strong organizational and multitasking abilities
• Accuracy and attention to detail
• Excellent interpersonal and communication skills
• Confidentiality and professional ethics
• Customer service orientation
• Experience/competency in healthcare HR operations or working in a multi-shift, multi-location organization
• Experience handling visa processing and licensing coordination with health authorities (DOH, DHA, MOH)
• Knowledge of WPS payroll input and support
• Experience managing large volumes of employee data and documentation
• Experience using employee self-service HR platforms

Skills

HR operations

Data entry accuracy

MS Office proficiency

HRMS systems

Communication skills

Interpersonal skills

Visa processing coordination

Tools

Oracle HRMS

SAP HRMS

WPS payroll

Job description

• Support onboarding and induction processes for new hires ensuring all documentation and system entries are completed
• Handle employee data entry updates and record maintenance in the HRMS with high accuracy
• Prepare and issue HR letters employment contracts and official memos
• Assist with visa processing license applications renewals and cancellations in coordination with PRO
• Maintain employee personnel files in compliance with organizational and regulatory standards
• Support payroll processing by providing timely updates on new hires resignations and other changes
• Respond to employee queries related to HR policies processes and documentation
• Coordinate the offboarding process including exit formalities clearances and final settlements
• Monitor attendance and leave records in the HR system coordinate with line managers for discrepancies
• Assist in internal audits and ensure data readiness for regulatory inspections
• Ensure compliance with UAE labor law healthcare licensing authorities and internal HR guidelines
• Support employee engagement activities and HR communication initiatives
• Generate standard HR reports and data summaries as required
• Liaise with insurance providers for employee medical insurance additions deletions and claims coordination
• Continuously identify and suggest opportunities for process improvements within HR operations
• Certification in HR or payroll administration (e.g., CHRP, CIPD Level 3) is an added advantage
• Good understanding of UAE labor law and HR operational processes
• Proficiency in MS Office and HRMS systems (Oracle, SAP, etc.)
• Strong organizational and multitasking abilities
• Accuracy and attention to detail
• Excellent interpersonal and communication skills
• Confidentiality and professional ethics
• Customer service orientation
• Experience/competency in healthcare HR operations or working in a multi-shift, multi-location organization
• Experience handling visa processing and licensing coordination with health authorities (DOH, DHA, MOH)
• Knowledge of WPS payroll input and support
• Experience managing large volumes of employee data and documentation
• Experience using employee self-service HR platforms