Office Manager and IT Operations

Baltic Blockchain Association; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance for employee and depd

Fully sponsored work visas

Stock options

Job summary

BitGo in Dubai is seeking an energetic Office Manager to oversee facilities, vendor relations, events, and daily workplace experience. You will also provide light IT support, onboard/offboard staff IT setup, maintain asset inventory, and coordinate with HR on perks and benefits.

This on-site role requires 5+ years in office operations, strong organizational skills, customer-service mindset, and the ability to work autonomously with cross-functional teams.

Qualifications

• 5+ years of relevant office operations, facilities or workplace management experience.
• Basic IT support experience in a professional environment.
• Familiarity with macOS and common workplace tools and platforms.

Responsibilities

• Office Operations and Workplace Experience: manage admin needs, supplies, vendors and events.
• IT Support: first line IT support for staff, onboarding/offboarding IT setup, asset inventory.
• Business Operations: liaise with finance and corporate secretary for records and filings.

Skills

Office management

Facilities coordination

IT support

macOS familiarity

Vendor management

Customer service

Project management

Tools

MS Office

Job description

# Office Manager and IT Operations* 6 November, 2026* by adminTags: Web3 Jobs • Web3 Operations Jobs • Blockchain Sysadmin Jobs • Blockchain Full Time Jobs • Cryptocurrency Web3 JobsBitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry’s top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit www.bitgo.com.We are seeking an energetic, detail oriented and hands on professional to lead office operations while providing light IT support for our Dubai office. This is a fully onsite role that blends workplace experience, facilities management and first line technical support. The ideal candidate is highly organized, service oriented and comfortable troubleshooting basic technical issues while creating a world class workplace environment.ResponsibilitiesOffice Operations and Workplace ExperienceManage all administrative and general office needsOrder and stock supplies and snacks and manage the lunch program to support daily workplace needsOversee local vendors and contractors and ensure service levels are maintainedServe as the primary contact between the company and building management and ensure all facility needs are metPartner with Executive Assistants and leadership on event planning including social events, external events, holiday celebrations and offsite retreatsWork closely with HR and People Operations on local perks and benefits programsGreet visitors and provide a warm and professional experienceEnsure compliance with workplace safety requirementsPromote a positive office culture and foster engagement and collaborationSupport AV setup and meeting room functionalityIT SupportServe as first line IT support for staff including hardware, software, WiFi, printers, email and video conferencing toolsHandle employee onboarding and offboarding IT setup including account provisioning, permissions, device setup and equipment collectionMaintain IT asset inventory and track company devices and equipmentCoordinate with external IT vendors or MSPs and escalate complex technical issues as neededSupport basic security practices including MFA setup, access control and device encryptionMaintain IT documentation and simple troubleshooting guidesProvide basic macOS troubleshooting and hands on technical support Business OperationsPrepare payment instructions for approval and maintain supporting documentation for reconciliation with FinanceRetrieve corporate records, invoices, and bank documentation in support of statutory audit and regulatory requestsServe as primary liaison with the corporate secretary on statutory filings, DWTC lodgements, board and shareholder resolutions, and register/officer changesRequirements5+ years of relevant office operations, facilities or workplace management experienceBasic IT support experience in a professional environmentFamiliarity with macOS and common workplace tools and platformsExperience working with property management teamsStrong customer service and hospitality mindsetDetail oriented problem solver with strong organizational and documentation skillsStrong project management skillsAbility to work autonomously while collaborating effectively with cross functional teamsComfortable communicating with and supporting leadership stakeholderInnovative mindset with enthusiasm for new ideas and technologies Why Join BitGo?Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.Benefits:Competitive base salary, bonus and stock options100% company paid health insurance for employee and dependentsFully sponsored work visasGreat colleagues and inspiring startup environment\\*Benefits may vary based on locationCryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.Apply here Office Manager and IT Operations