Dubai Office & IT Operations Lead

Hood L2; Dubai; On-site; AED 201,000 - 312,000; Full time

Benefits offered by this job

Competitive base salary, bonus and

100% company paid health insurance for

Fully sponsored work visas

Great colleagues and inspiring startup

Benefits may vary by location

Job summary

BitGo, the digital asset infrastructure company, seeks an energetic Office Operations & IT Support Lead for its Dubai office. This fully onsite role blends facilities management with first-line technical support to create a world-class workplace.

You will manage admin needs, supplies, vendor relations and events while assisting staff with hardware, software and network issues. The ideal candidate is highly organized, service-oriented and comfortable engaging with leadership.

Qualifications

• 5+ years in office operations, facilities, or workplace management.
• Basic IT support experience in a professional setting.
• Familiar with macOS and common workplace tools.
• Experience with property management teams.
• Strong customer service and organizational skills.
• Ability to work autonomously and with cross-functional teams.

Responsibilities

• Oversee all administrative and general office needs.
• Coordinate IT onboarding/offboarding and basic tech support.
• Prepare payment instructions and manage audit documentation.
• Liaise with building management and vendors.
• Plan events and support HR on perks and benefits programs.

Skills

Office operations

Facilities management

Customer service

Project management

Cross-functional collaboration

Tools

macOS

MS Office

Google Workspace

Job description

BitGo, the digital asset infrastructure company, seeks an energetic Office Operations & IT Support Lead for its Dubai office. This fully onsite role blends facilities management with first-line technical support to create a world-class workplace.

You will manage admin needs, supplies, vendor relations and events while assisting staff with hardware, software and network issues. The ideal candidate is highly organized, service-oriented and comfortable engaging with leadership.