NOC Operations Specialist - Construction & Telecom

XAD Technologies; Dubai; On-site; AED 100,000 - 140,000; Full time

Job summary

XAD Technologies is seeking a NOC Officer (Construction) to monitor and coordinate telecom construction sites. You will oversee NOC dashboards, coordinate with field engineers, escalate issues, and maintain incident records to minimize downtime.

Ideal candidates have 2–4 years in NOC roles, familiarity with network monitoring tools, and strong communication, organization, and teamwork skills. This role is based in Dubai and requires shift work.

Qualifications

• 2–4 years of experience in NOC operations, preferably in telecom/construction projects.
• Bachelors or Diploma in IT, Telecommunications, Electronics, or related field.
• Certifications preferred: CCNA, Network+ or equivalent.

Responsibilities

• Monitor live status of construction/telecom sites via NOC systems and dashboards.
• Log, escalate and close network or system faults in real time.
• Prepare daily/weekly/monthly site status and incident reports.
• Provide technical guidance to field teams and coordinate with IT/Network teams.
• Ensure SOPs, escalation matrices, and SLAs are followed.

Skills

Coordination

Attention to detail

Team oriented

Communication

Pressure tolerance

Education

Bachelors or Diploma in IT/Telecom/Electronics

Tools

PRTG

SolarWinds

Zabbix

MS Office

Job description

XAD Technologies is seeking a NOC Officer (Construction) to monitor and coordinate telecom construction sites. You will oversee NOC dashboards, coordinate with field engineers, escalate issues, and maintain incident records to minimize downtime.

Ideal candidates have 2–4 years in NOC roles, familiarity with network monitoring tools, and strong communication, organization, and teamwork skills. This role is based in Dubai and requires shift work.