Night Guest Services Manager

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Marriott International's Luxury Collection property seeks staff to handle guest check-ins, payments, and room assignments with a focus on accuracy and security. The role includes cashiering, guest requests, and ensuring clear communication across departments.

Preferred qualifications include a high school diploma or GED and at least one year of related experience, including supervisory exposure. The environment emphasizes equal opportunity and guest satisfaction.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Process guest check-ins, verify identity and payment, assign rooms and issue keys.
• Set up accurate guest accounts and enter Rewards information.
• Balance and drop receipts; process all payments and charges.
• Assist management in training, coaching, and staff relations.
• Notify Loss Prevention of any theft or security concerns.

Skills

Guest service

POS systems

Cash handling

Customer service

Education

High school diploma or GED

Tools

POS systems

Job description

Marriott International's Luxury Collection property seeks staff to handle guest check-ins, payments, and room assignments with a focus on accuracy and security. The role includes cashiering, guest requests, and ensuring clear communication across departments.

Preferred qualifications include a high school diploma or GED and at least one year of related experience, including supervisory exposure. The environment emphasizes equal opportunity and guest satisfaction.