Network Operations Center Engineer

Centroid Solutions; United Arab Emirates; On-site; AED 180,000 - 300,000; Full time

Job summary

Centroid Solutions is seeking highly skilled NOC Engineers to join its IT InfraOps/NOC team. The role demands hands-on engineering, building, deploying, administering, and troubleshooting a wide range of systems, with seniority based on depth of knowledge.

Candidates with 5+ years of experience will be considered, and the environment requires adaptability, long hours, and a proactive mindset. You will work in shifts, including weekends and holidays, to ensure uptime and reliability.

Qualifications

• Hands-on deployment, configuration, and lifecycle management of baremetal servers and VMs.
• Experience with hardware troubleshooting, firmware management, and remote management platforms (iDRAC, iLO, IPMI).
• Strong storage knowledge (RAID, SAN/NAS, filesystem, performance).
• Windows (Win2019+) and Linux (RHEL & Debian-based) administration.
• Linux host-based firewalls (iptables, firewalld, UFW) and enterprise firewalls (Cisco, Fortinet).
• Experience with multi-cloud providers (Azure, AWS).
• Understanding of web services, DNS, and CDNs (Akamai, Cloudflare).
• OS and network models (OSI/TCP-IP, LAN/WAN).
• Monitoring, alerting, incident management, and log analysis.
• Ability to troubleshoot complex systems and resolve high-impact incidents.
• Security best practices and infrastructure hardening.

Responsibilities

• Architect, build, deploy, and operate high-performance cloud and on-premise infrastructure (VMs, baremetal, network).
• Own end-to-end incident management, rapid response, root-cause analysis, permanent resolution.
• Maintain continuous awareness of system health and respond to alerts for high availability.
• Hardening, patching, upgrades, and configuration management to reduce technical debt.
• Collaborate with fintech providers, vendors, and service partners for reliable service.
• Contribute to architecture decisions and scaling strategies.
• Identify bottlenecks, risks, and implement improvements with measurable impact.
• Enforce operational, security, and engineering standards; document runbooks.
• Share knowledge, produce clear documentation, support team growth.
• Provide timely updates on incidents, risks, and ongoing work.
• Willingness to work shifts, weekends, and outside hours during incidents.

Skills

Baremetal & VMs

iDRAC/iLO/IPMI

Networking basics

Windows & Linux admin

Multi-cloud (Azure/AWS)

Security best practices

Incident management

Documentation

Docker

Kubernetes

Tools

iDRAC/iLO/IPMI

Azure

AWS

Job description

Centroid Solutions is seeking highly skilled and proactive NOC Engineers to join it's IT InfraOps/NOC team. Successful candidates will be responsible for ensuring the stability, performance, and security of the company’s IT infrastructure. This role involves hands-on technical expertise, continuous monitoring, incident response, and collaboration with internal teams and external vendors.

This is a highly hands-on role, requiring a strong engineering mindset. The ideal candidate is expected to actively build, deploy, administer, manage, and troubleshoot a wide range of systems. This is not a coordination or oversight position - success in this role depends on direct technical involvement rather than delegating tasks to external parties.

Candidates with a 5+ years of experience will be considered, with seniority determined based on expertise and depth of technical knowledge.

Before You Apply

This role may not be suitable for you if:

• You need a fixed working schedule (e.g. 9-6) - our work requires adaptability, occasional long hours, and a level of commitment that goes beyond a standard job description. This environment suits people who are willing to put in the extra effort when it’s needed
• You struggle with direct feedback - growth here depends on being open to criticism, adjusting quickly, and maintaining a high level of professionalism even when conversations become challenging
• High-pressure situations overwhelm you - things move fast, expectations are high, and the pace is demanding. We rely on people who remain composed, solution-oriented, resilient under stress, and able to think on their feet
• You are focused on immediate rewards - we operate with a long-term mindset. Sustainable success matters more than quick and easy wins
• Our core values don’t align with yours - a genuine commitment to continuous improvement, perseverance in difficult moments, and uncompromising integrity are non-negotiable in our culture.

If any of the above describe you, it’s likely that another company will better align with your working style and expectations. We believe in mutual fit and encourage you to pursue opportunities that match your strengths and preferences more closely.

Key Responsibilities

The scope of services and overall responsibilities include, but are not limited to:-

• Architect, build, deploy, and operate high-performance, fault-tolerant cloud and on-premise infrastructure, including virtual machines, baremetal servers, network infrastructure, and LAN/WAN environments • Own the availability, performance, and security of mission‑critical and trading infrastructure, ensuring systems operate reliably under strict uptime and latency expectations
• Own end-to-end management of high-impact incidents, including rapid response, root cause analysis, and permanent resolution
• Maintain continuous operational awareness of system health and respond immediately to alerts and critical events, ensuring high availability of mission‑critical infrastructure
• Continuously harden, optimize, and maintain systems through patching, upgrades, and configuration management, with a strong focus on minimizing avoidable technical debt
• Work directly with fintech providers, infrastructure vendors, and service partners, ensuring tight integration and uncompromising service reliability
• Actively contribute to and challenge architecture decisions, bringing forward improvements, scaling strategies, and modern infrastructure approaches
• Drive infrastructure evolution by identifying bottlenecks, inefficiencies, and risks, and executing improvements with measurable impact
• Enforce and uphold strict operational, security, and engineering standards, enforcing consistent engineering and operational standards
• Produce clear, accurate, and actionable documentation, ensuring systems are well understood and knowledge is effectively shared across the team
• Contribute to a high-performance engineering culture, sharing knowledge, raising the technical bar, and supporting team‑wide growth
• Provide structured, timely, and transparent updates on incidents, risks, and ongoing work
• Willigntness to work in shifts, including weekends and public holidays, and to be available outside standard working hours when required, particularly during critical incidents and maintenance windows

Must have:

• Strong hands-on experience with the deployment, configuration, and lifecycle management of both baremetal servers and virtual machines
• Experience with hardware troubleshooting, server components, firmware management, and remote management platforms (e.g., iDRAC, iLO, IPMI)
• Strong understanding of storage technologies and concepts, including RAID, SAN/NAS, filesystem management, and storage performance troubleshooting
• Strong hands‑on experience with Windows (Win2K19+) and Linux operating systems (both RHEL and Debian‑based distributions)
• Strong hands‑on experience with Linux host‑based firewalls (iptables, firewalld, UFW) and hardware enterprise firewall platforms (e.g., Cisco, Fortinet), including configuration, policy management, and troubleshooting
• Strong hands‑on experience with multi‑cloud service providers (e.g. Microsoft Azure, Amazon AWS)
• Excellent understanding of web services, DNS and content‑delivery platforms (e.g. Akamai, Cloudflare)
• Excellent understanding of the OSI or TCP/IP model, LAN/WAN, roles of network devices and services
• Strong hands‑on experience with monitoring tools (systems/networks), alerting systems, incident management processes, and analyzing logs and system behavior
• Proven ability to configure and troubleshoot complex systems and resolve high‑impact incidents
• Strong troubleshooting and problem‑solving skills across infrastructure, networking, and systems layers
• Solid understanding of security best practices and infrastructure hardening

Nice to have

• Experience working with containerized applications and services (e.g. Docker, Kubernetes)
• Experience with configuration management, automation tools and scripting (e.g., Python, Terraform, Ansible, Bash, PowerShell)
• Experience working in fintech environments with high‑availability and mission‑critical systems
• Experience with Type‑1 hypervisors (e.g. Proxmox, Xen)
• Experience with application delivery, load balancing, and traffic management tools (e.g. HAProxy, NGINX)
• Experience deploying and configuring databases, including replication and backups (e.g. MySQL, PostgreSQL)

Additional Qualifications

• Excellent command of the English language, both written and verbal
• Excellent interpersonal and communication skills
• Ability to grasp technical concepts quickly
• A proactive approach to problem‑solving with keen attention to detail
• Ability to work in a team environment, share knowledge, collaborate effectively, and manage multiple tasks
• Ability to create and maintain clear technical documentation and runbooks