Data Center Operator

Infinium Technologies LTD; Sharjah, Dubai, Abu Dhabi; On-site; AED 167,400 - 256,680; Full time

Benefits offered by this job

Health insurance

Transport allowance

Housing allowance if applicable

Job summary

Infinium Technologies LTD in the United Arab Emirates seeks a hands-on Data Center Engineer to support and maintain critical IT infrastructure at our facility. You will ensure uptime of servers, storage, and network hardware, performing routine hardware diagnostics and incident response within defined SLAs.

The role requires 2–5 years in a data center/NOC setup, familiarity with Dell/HPE/Lenovo servers, basic networking, and experience with ticketing systems like ServiceNow or Jira.

Qualifications

• 2–5 years hands-on data center experience.
• Experience with server hardware and basic networking.
• Familiarity with ticketing systems (ServiceNow, Jira).
• Proactive, detail-oriented and able to follow procedures.

Responsibilities

• Perform installation, configuration, and maintenance of servers, storage, and networking equipment, including racking, stacking, cabling, and hardware swaps.
• Monitor data center environment, power, cooling, and physical security, and promptly escalate anomalies.
• Conduct routine hardware diagnostics, break-fix support, and part replacements (disks, RAM, PSUs, NICs).
• Support remote-hands requests from global NOC engineering teams.
• Maintain accurate asset inventory and documentation of all equipment changes.
• Follow strict change management, safety, and security procedures within the facility.
• Respond to and resolve incidents within defined SLAs.
• Coordinate with vendors for equipment delivery, RMA, and on-site repairs.

Skills

Server hardware

Networking basics

Ticketing systems

Physical work

Linux/Windows troubleshooting

Education

CompTIA Server+

CompTIA Network+

Tools

Dell servers

HPE servers

Lenovo servers

Jira

ServiceNow

Job description

We are looking for a hands‑on Data Center Engineer to support and maintain critical IT infrastructure at our facility. You will be responsible for the day‑to‑day operational health of servers, network hardware, and physical data center systems, ensuring maximum uptime and rapid resolution of incidents.

Key Responsibilities

• Perform installation, configuration, and maintenance of servers, storage, and networking equipment, including racking, stacking, cabling, and hardware swaps.
• Monitor data center environment, power, cooling, and physical security, and promptly escalate anomalies.
• Conduct routine hardware diagnostics, break‑fix support, and part replacements (disks, RAM, PSUs, NICs).
• Support remote‑hands requests from global NOC engineering teams.
• Maintain accurate asset inventory and documentation of all equipment changes.
• Follow strict change management, safety, and security procedures within the facility.
• Respond to and resolve incidents within defined SLAs.
• Coordinate with vendors for equipment delivery, RMA, and on‑site repairs.

Requirements

• 2–5 years of hands‑on experience in a data center, NOC, or IT infrastructure environment.
• Working knowledge of server hardware (Dell, HPE, Lenovo) and basic networking (switches, patch panels, cabling standards).
• Familiarity with ticketing systems such as ServiceNow, Jira, or similar.
• Comfortable with physical work: lifting equipment, working in server rooms, rotating shifts.
• Basic Linux/Windows server troubleshooting skills.
• Relevant certifications (CompTIA Server+, Network+, or vendor‑specific) preferred but not required.
• Strong attention to detail and ability to follow strict operational procedures.
• English proficiency (and additional local language if required).

What We Offer

Salary and benefits – health insurance, transport allowance, housing allowance if applicable in the region.

On‑the‑job training and certification support.

Opportunity to work with global infrastructure teams.