Manager IT and Infrastructure

Keka Technologies Private Limited; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Keka Technologies Private Limited is seeking a Manager of Datacenter and Networks to lead design, installation, and connectivity of IT assets for banking clients. You will oversee data center operations end-to-end, including migration projects and 24/7 teams, with strict PCI-DSS/ISO 27001 alignment.

The role demands 8+ years in large enterprise data centers, strong hardware knowledge, and leadership of cross-border initiatives. Collaboration with vendors and a focus on security are essential.

Qualifications

• Bachelor’s degree in Engineering, IT, or related field.
• 8+ years of progressive experience in large enterprise data center environments.
• Deep knowledge of technical hardware, physical layer infrastructure, and data center computing systems.
• Experience using DCIM applications for data center management and drafting software such as Microsoft Visio.
• Experience at working both independently and in a team-oriented, collaborative environment.

Responsibilities

• Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future banking requirements.
• Manage on-site and off-site data centers, including leading complex, cross-border infrastructure migrations.
• Oversee the operation of network and infrastructure hardware including routers, switches, UPSs, power supply, and cooling/HVAC systems.
• Perform troubleshooting on data centers, managing Incidents, Problems, and Change Controls to reduce risk.
• Establish SLAs with end-users and mentor team leads to achieve business goals.

Skills

Infrastructure Planning

Network Architecture

Vendor Management

Team Leadership

Education

Bachelor’s degree in Engineering/IT

Tools

DCIM

Microsoft Visio

CCNA/CCNP Data Center

CISSP/CISM/CISA

Job description

The Manager of Datacenter and Networks is responsible for planning, leading, and coordinating the design, installation, and connectivity of our computer systems and network infrastructure to ensure the stable operation of the organization's and our banking clients' IT assets. This role manages Data Center operations end-to-end, including servers, hardware, integration of new technologies, and the 24/7 operations team, while maintaining strict adherence to financial security standards.

Key Responsibilities

Strategic Planning & Infrastructure Design

• Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future banking requirements.
• Ensure data center related priorities are consistent with company objectives.
• Design and scale high-compute network architectures to support advanced internal development initiatives, including infrastructure for Agentic AI platforms and financial modeling.
• Prepare RFPs, bid proposals, contracts, and scope of work reports for IT projects.

Data Center & Migration Operations

• Manage on-site and off-site data centers, including leading complex, cross-border infrastructure migrations.
• Oversee the management and implementation of multiple mission-critical projects across the sites.
• Manage the optimal operation of all network and infrastructure-based hardware, including routers, switches, UPSs, power supply, and cooling/HVAC systems.
• Perform troubleshooting on data centers, strictly managing Incidents, Problem tickets, and Change Controls to reduce risk and utilize safe times for repair.
• Practice infrastructure asset management, including maintenance of component inventory, life cycle management, and related documentation.
• Own supplier relationships and negotiate with vendors, outsourcers, and contractors to secure performance, quality, and contractual commitments for network products and services.

Security & Compliance

• Manage and ensure the effectiveness of security solutions, including firewalls, anti-virus, and intrusion detection systems.
• Ensure a safe and secure facility to protect systems, implementing emergency response, physical security, and incident management protocols.
• Enforce strict compliance with financial regulatory standards (e.g., PCI-DSS, ISO 27001) and facilitate infrastructure readiness for internal and external IT audits.
• Lead a team of technicians/leads, providing regular feedback and mentoring them to achieve strategic business goals.
• Establish service level agreements (SLAs) with end-users and take “ownership” of problems through final resolution.

Qualifications & Requirements

• Bachelor’s degree (BS/BA) in Engineering, IT, or a related field.
• 8+ years of progressive experience in large enterprise environments, specifically with data center space planning, power, and airflow optimization.
• Deep knowledge of technical hardware, physical layer infrastructure, and data center computing systems (cabling, network, storage, and server equipment).
• Experience using DCIM applications for data center management and drafting software such as Microsoft Visio.
• Experience at working both independently and in a team-oriented, collaborative environment.

Preferred Certifications

• Cisco Certified Network Associate (CCNA) or Professional (CCNP) Data Center.
• Industry-standard information security certifications (e.g., CISSP, CISM, or CISA).