Multi-Property Assistant Marketing Manager

Marriott Hotels Resorts; Dubai; On-site; AED 25,000 - 45,000; Full time

Job summary

An established industry player in hospitality is seeking a motivated individual to join their sales team. This role focuses on promoting brand awareness and maximizing revenue while ensuring guest loyalty. You'll be responsible for communicating with potential owners, setting up sales tours, and providing exceptional customer service. If you have a passion for hospitality and a knack for sales, this opportunity offers a chance to thrive in a dynamic environment where your contributions are valued and appreciated.

Qualifications

• At least 1 year of related work experience in sales or customer service.
• Ability to communicate clearly and professionally with guests.

Responsibilities

• Promote brand awareness and maximize revenue through effective sales techniques.
• Assist management in training and motivating employees.

Skills

Sales Techniques

Customer Service

Communication Skills

Office Administration

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.

Assist management in training, evaluating, counseling, motivating, and coaching employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Required Experience

Manager