Mini Bar Supervisor – Luxury Hotel F&B in Dubai

Kempinski Hotels SA; Dubai; On-site; AED 28,000 - 33,000; Full time

Job summary

Kempinski Hotels SA in Dubai seeks a Mini Bar Supervisor to deliver courteous minibar service to guests in hotel rooms and suites, while upholding Kempinski standards. You will manage stock, ensure accurate billing to guest folios, and maintain pristine areas in alignment with brand grooming and safety policies.

The role requires 2–4 years of F&B service experience, strong teamwork, and upselling abilities. You will report to the Room Service leadership and participate in regular trainings.

Qualifications

• 2-4 years experience in an F&B service role is preferable.
• Ability to work as part of a team.
• Applies a professional, confidential and ethical approach at all times.
• Works in a safe, prudent and organized manner.
• Customer driven.
• Proactive.
• Teamwork.
• Adaptability.
• Proficiency in Excel and Word is beneficial.

Responsibilities

• Report to Assistant Room Service Manager & Room Service Manager.
• Maintain proper uniform, grooming and personal appearance.
• Deliver courteous, professional service at all times.
• Perform duties per outlet tasks and follow standard procedures.
• Be knowledgeable of all services and products offered by the hotel.
• Upsell items and explain alternatives.
• Monitor supplies and reduce spoilage.
• Keep work area clean and organized.
• Perform opening and closing procedures for the outlet.
• Handle guest inquiries and report complaints to supervisors.
• Operate POS system as trained.
• Adhere to hotel policies on safety, hygiene, and fire regulations.
• Maintain good rapport with staff and participate in trainings.
• Attend staff meetings and trainings scheduled.

Skills

Teamwork

Customer driven

Proactive

Adaptability

Excel

Tools

Excel

Word

Job description

Kempinski Hotels SA in Dubai seeks a Mini Bar Supervisor to deliver courteous minibar service to guests in hotel rooms and suites, while upholding Kempinski standards. You will manage stock, ensure accurate billing to guest folios, and maintain pristine areas in alignment with brand grooming and safety policies.

The role requires 2–4 years of F&B service experience, strong teamwork, and upselling abilities. You will report to the Room Service leadership and participate in regular trainings.