Room Service & Mini Bar Attendant – Upsell Expert

Kempinski Hotels; Dubai; On-site; AED 48,000 - 56,000; Full time

Job summary

Kempinski Hotels in Dubai seeks a Room Service Mini Bar Attendant to deliver courteous and efficient service in the outlet, contributing to guest satisfaction and sales. You will be responsible for upselling, maintaining high personal appearance standards, and following Kempinski grooming and safety guidelines.

The role requires punctuality, teamwork, and a flexible approach to service in a hotel environment, with adherence to established standards and guest care expectations.

Qualifications

• Ability to work in a multinational environment.
• English – fair oral skills.
• Additional language – beneficial.

Responsibilities

• Report to duty punctually wearing the correct uniform with nametag.
• Provide courteous, professional and efficient service.
• Upsell all menu items and offer alternatives where appropriate.
• Operate the POS system according to role responsibilities.
• Keep the work area clean and organized at all times.
• Follow opening and closing procedures for the outlet.

Skills

Multinational environment

English communication

Local language

Team player

Tools

POS system

Excel

Word

Job description

Kempinski Hotels in Dubai seeks a Room Service Mini Bar Attendant to deliver courteous and efficient service in the outlet, contributing to guest satisfaction and sales. You will be responsible for upselling, maintaining high personal appearance standards, and following Kempinski grooming and safety guidelines.

The role requires punctuality, teamwork, and a flexible approach to service in a hotel environment, with adherence to established standards and guest care expectations.