Microfinance Program Manager | Financial Inclusion Specialist

Abu Dhabi Store; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Lead financial inclusion initiatives

Collaborate with financialsprofession/

Career progression opportunities

Professional development opportunities

Competitive compensation & benefits

Job summary

Abu Dhabi Store is seeking a Microfinance Program Manager | Financial Inclusion Specialist to oversee microfinance initiatives, develop strategies, and expand access to affordable financial services in the UAE.

The role focuses on microcredit programs, financial literacy, lending operations, community development, and inclusive financial solutions. You will manage funding assessments, monitor loan performance, and build partnerships with financial institutions and development partners.

Qualifications

• Background in Finance, Banking, Economics, Business Administration, Development Studies, or a related discipline.
• Strong understanding of microfinance operations, financial inclusion, lending processes, and credit management.
• Knowledge of loan assessment, portfolio monitoring, repayment analysis, and credit risk evaluation.
• Familiarity with financial literacy programs and community-based financial development initiatives.
• Understanding of financial regulations, responsible lending practices, and consumer protection principles.
• Ability to analyze financial data, assess program performance, and prepare management reports.
• Familiarity with financial management systems, loan management software, or microfinance platforms is an advantage.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to coordinate with financial institutions, community partners, and multidisciplinary project teams.
• Diploma or Bachelor’s degree in Finance, Banking, Economics, Business Administration, or a related field is preferred. Relevant microfinance, financial inclusion, or project management certifications are an advantage.

Responsibilities

• Plan, manage, and oversee microfinance programs designed to improve access to financial services.
• Develop financial inclusion strategies to support individuals, small businesses, and underserved communities.
• Coordinate microcredit initiatives, loan distribution activities, and repayment monitoring processes.
• Assess funding applications and evaluate borrowers' financial needs, repayment capacity, and eligibility.
• Establish program objectives, operational procedures, and performance indicators.
• Monitor loan portfolios, repayment rates, credit risks, and overall program performance.
• Build partnerships with financial institutions, community organizations, government agencies, and development partners.
• Organize financial literacy workshops and educational programs to promote responsible financial management.
• Identify opportunities to expand access to savings, credit, insurance, and other financial services.
• Evaluate program effectiveness and recommend improvements to operational efficiency and financial sustainability.
• Ensure microfinance activities comply with applicable financial regulations, lending policies, and responsible financing standards.
• Prepare management reports, financial assessments, and program performance evaluations.

Skills

Microfinance operations

Financial inclusion

Credit risk evaluation

Lending processes

Portfolio monitoring

Leadership

Stakeholder coordination

Education

Bachelor's degree in Finance/Banking/Economics/Business Administration

Tools

Loan management software

Microfinance platforms

Job description

We’re Hiring: Microfinance Program Manager | Financial Inclusion Specialist

Employment Type: Full-Time

Level: Mid-Level to Senior Management

We are seeking a knowledgeable Microfinance Program Manager | Financial Inclusion Specialist to oversee microfinance initiatives, develop financial inclusion strategies, and expand access to affordable financial services. This role focuses on microcredit programs, financial literacy, lending operations, community development, and inclusive financial solutions. The ideal candidate will have a strong understanding of microfinance operations, financial services, risk management, and sustainable economic development.

Key Responsibilities

• Plan, manage, and oversee microfinance programs designed to improve access to financial services.
• Develop financial inclusion strategies to support individuals, small businesses, and underserved communities.
• Coordinate microcredit initiatives, loan distribution activities, and repayment monitoring processes.
• Assess funding applications and evaluate borrowers' financial needs, repayment capacity, and eligibility.
• Establish program objectives, operational procedures, and performance indicators.
• Monitor loan portfolios, repayment rates, credit risks, and overall program performance.
• Build partnerships with financial institutions, community organizations, government agencies, and development partners.
• Organize financial literacy workshops and educational programs to promote responsible financial management.
• Identify opportunities to expand access to savings, credit, insurance, and other financial services.
• Evaluate program effectiveness and recommend improvements to operational efficiency and financial sustainability.
• Ensure microfinance activities comply with applicable financial regulations, lending policies, and responsible financing standards.
• Prepare management reports, financial assessments, and program performance evaluations.

Requirements

• Background in Finance, Banking, Economics, Business Administration, Development Studies, or a related discipline.
• Strong understanding of microfinance operations, financial inclusion, lending processes, and credit management.
• Knowledge of loan assessment, portfolio monitoring, repayment analysis, and credit risk evaluation.
• Familiarity with financial literacy programs and community-based financial development initiatives.
• Understanding of financial regulations, responsible lending practices, and consumer protection principles.
• Ability to analyze financial data, assess program performance, and prepare management reports.
• Familiarity with financial management systems, loan management software, or microfinance platforms is an advantage.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to coordinate with financial institutions, community partners, and multidisciplinary project teams.
• Diploma or Bachelor’s degree in Finance, Banking, Economics, Business Administration, or a related field is preferred. Relevant microfinance, financial inclusion, or project management certifications are an advantage.

What We Offer

• Opportunities to lead financial inclusion and community development initiatives.
• Exposure to microfinance programs, inclusive banking solutions, and sustainable lending models.
• Opportunities to collaborate with financial professionals, development organizations, and community partners.
• Career progression into Senior Microfinance Manager, Financial Inclusion Director, Regional Program Director, or Financial Services Operations Manager roles.
• A professional and socially impactful working environment.
• Training and professional development opportunities.
• Competitive compensation and comprehensive benefits package.

Who Can Apply?

• Currently residing in the UAE.
• Legally authorized to reside and work in the UAE.
• Tourist and visit visa holders are not eligible.
• Must have a personal UAE bank account to receive salary payments.
• Previous professional experience is an advantage but not mandatory.