Microfinance Program Manager | Financial Inclusion Specialist

Abu Dhabi Store; Abu Dhabi Emirate; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Career progression in senior roles

Professional development opportunities

Competitive compensation and benefits

Impactful community development work

Job summary

Abu Dhabi Store seeks a seasoned Microfinance Program Manager to oversee microfinance initiatives, develop inclusion strategies, and expand access to affordable financial services. The role focuses on microcredit programs, literacy, lending operations, and community development in the UAE.

The candidate will monitor portfolios, assess credit risk, and collaborate with financial institutions and development partners to ensure sustainable impact and regulatory compliance.

Qualifications

• Background in Finance, Banking, Economics, Business Administration, or related field.
• Understanding of microfinance operations, financial inclusion, lending processes, and credit management.
• Knowledge of loan assessment, portfolio monitoring, repayment analysis, and credit risk evaluation.
• Familiarity with financial literacy programs and community development initiatives.
• Understanding of financial regulations, responsible lending practices, and consumer protection.
• Ability to analyze financial data and prepare management reports.
• Familiarity with microfinance platforms is an advantage.
• Leadership, communication, organizational, and problem-solving skills.

Responsibilities

• Plan, manage, and oversee microfinance programs to improve access to financial services.
• Develop financial inclusion strategies supporting individuals, small businesses, and underserved communities.
• Coordinate microcredit initiatives, loan distribution, and repayment monitoring processes.
• Assess funding applications, evaluate borrowers' needs, repayment capacity, and eligibility.
• Establish program objectives, procedures, and performance indicators.
• Monitor loan portfolios, repayment rates, credit risks, and overall performance.
• Build partnerships with financial institutions, NGOs, government agencies, and development partners.
• Organize financial literacy workshops to promote responsible financial management.

Skills

Leadership

Communication

Organizational

Problem solving

Project management

Stakeholder coordination

Analytical skills

Education

Bachelor’s degree in Finance

Diploma in Finance

Certifications in microfinance (advantage)

Tools

Loan management software

Financial management systems

Job description

We’re Hiring: Microfinance Program Manager | Financial Inclusion Specialist

Employment Type: Full-Time

Level: Mid-Level to Senior Management

We are seeking a knowledgeable Microfinance Program Manager | Financial Inclusion Specialist to oversee microfinance initiatives, develop financial inclusion strategies, and expand access to affordable financial services. This role focuses on microcredit programs, financial literacy, lending operations, community development, and inclusive financial solutions. The ideal candidate will have a strong understanding of microfinance operations, financial services, risk management, and sustainable economic development.

Key Responsibilities

• Plan, manage, and oversee microfinance programs designed to improve access to financial services.
• Develop financial inclusion strategies to support individuals, small businesses, and underserved communities.
• Coordinate microcredit initiatives, loan distribution activities, and repayment monitoring processes.
• Assess funding applications and evaluate borrowers' financial needs, repayment capacity, and eligibility.
• Establish program objectives, operational procedures, and performance indicators.
• Monitor loan portfolios, repayment rates, credit risks, and overall program performance.
• Build partnerships with financial institutions, community organizations, government agencies, and development partners.
• Organize financial literacy workshops and educational programs to promote responsible financial management.
• Identify opportunities to expand access to savings, credit, insurance, and other financial services.
• Evaluate program effectiveness and recommend improvements to operational efficiency and financial sustainability.
• Ensure microfinance activities comply with applicable financial regulations, lending policies, and responsible financing standards.
• Prepare management reports, financial assessments, and program performance evaluations.

Requirements

• Background in Finance, Banking, Economics, Business Administration, Development Studies, or a related discipline.
• Strong understanding of microfinance operations, financial inclusion, lending processes, and credit management.
• Knowledge of loan assessment, portfolio monitoring, repayment analysis, and credit risk evaluation.
• Familiarity with financial literacy programs and community-based financial development initiatives.
• Understanding of financial regulations, responsible lending practices, and consumer protection principles.
• Ability to analyze financial data, assess program performance, and prepare management reports.
• Familiarity with financial management systems, loan management software, or microfinance platforms is an advantage.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to coordinate with financial institutions, community partners, and multidisciplinary project teams.
• Diploma or Bachelor’s degree in Finance, Banking, Economics, Business Administration, or a related field is preferred. Relevant microfinance, financial inclusion, or project management certifications are an advantage.

What We Offer

• Opportunities to lead financial inclusion and community development initiatives.
• Exposure to microfinance programs, inclusive banking solutions, and sustainable lending models.
• Opportunities to collaborate with financial professionals, development organizations, and community partners.
• Career progression into Senior Microfinance Manager, Financial Inclusion Director, Regional Program Director, or Financial Services Operations Manager roles.
• A professional and socially impactful working environment.
• Training and professional development opportunities.
• Competitive compensation and comprehensive benefits package.

Who Can Apply

• Currently residing in the UAE.
• Legally authorized to reside and work in the UAE.
• Tourist and visit visa holders are not eligible.
• Must have a personal UAE bank account to receive salary payments.
• Previous professional experience is an advantage but not mandatory.