Medical Receptionist — Hospital Front Desk & Patient Care

Burjeel Holdings Careers; Abu Dhabi; Sur place; AED 33 000 - 45 000; Plein temps

Avantages offerts par ce poste

Full medical care for you

Professional uniform

Free flight ticket home yearly

Résumé du poste

Burjeel Hospital in Abu Dhabi is seeking a friendly Medical Receptionist to greet patients and manage front-desk operations. You will collect Emirates ID, open new medical files, and assist with registrations as the first point of contact for patients entering the hospital.

The role involves answering calls to book or modify appointments, guiding patients through insurance forms, and handling cash or card payments with care while keeping the reception area orderly and welcoming.

Qualifications

• Experience: Minimum 1 year of working as a receptionist or customer service agent in a medical center.

Responsabilités

• Welcome all patients kindly, take their Emirates ID, and open their new medical file on the computer.
• Answer phone calls quickly to book, change, or cancel doctor appointments for the callers.
• Help patients understand their insurance forms and collect cash or card payments safely.
• Keep the waiting area very quiet, clean, and comfortable for all the sick visitors.

Connaissances

Customer service

Communication

Description du poste

Burjeel Hospital in Abu Dhabi is seeking a friendly Medical Receptionist to greet patients and manage front-desk operations. You will collect Emirates ID, open new medical files, and assist with registrations as the first point of contact for patients entering the hospital.

The role involves answering calls to book or modify appointments, guiding patients through insurance forms, and handling cash or card payments with care while keeping the reception area orderly and welcoming.