Medical Receptionist

confidential; Dubai; On-site; AED 47,000 - 71,000; Full time

Benefits offered by this job

Paid annual leave

Medical insurance

Training and development

Career growth

Supportive team environment

UAE labor regulations benefits

Competitive monthly salary

Job summary

Confidential is a professional healthcare facility in Dubai seeking a Medical Receptionist to join its front-desk team. You will welcome patients, manage appointments, and handle basic administrative duties, coordinating with medical and support staff to keep reception orderly and professional.

Freshers may apply, and candidates with related experience are welcome. This on-site role offers a competitive salary, medical insurance, annual leave, and opportunities for training and career growth

Qualifications

• Freshers welcome; applicants with relevant experience also considered.
• Strong communication and interpersonal skills.
• Ability to handle basic administrative tasks accurately.

Responsibilities

• Greet patients and visitors in a polite, professional manner.
• Manage appointments, bookings, confirmations, and changes.
• Answer calls, messages, and general inquiries.
• Register patients and maintain accurate information.
• Coordinate with doctors and staff on patient flow.
• Assist with billing-related administrative tasks when required.
• Maintain organized reception and records.
• Handle filing, scanning and data entry.
• Follow up on confirmations and cancellations.
• Maintain confidentiality of patient information.
• Keep reception area welcoming and professional.
• Report complex concerns to supervisor.
• Support other admin tasks as assigned.

Skills

Customer service

Communication

Multitasking

Professionalism

Job description

A professional healthcare facility in Dubai is expanding its front-desk team and is inviting applications for a Medical Receptionist. The role involves welcoming patients, managing appointments, handling basic administrative duties, and coordinating with medical and support staff to ensure an organized and professional reception experience. Freshers can apply, while candidates with relevant experience are also welcome.

Key Responsibilities:

• Welcome patients and visitors in a polite and professional manner.
• Manage patient appointments, bookings, confirmations, and scheduling changes.
• Answer incoming calls, messages, and general inquiries.
• Register patients and maintain accurate personal and appointment information.
• Coordinate with doctors, nurses, and other departments regarding appointments and patient flow.
• Assist patients with basic information about available services and appointment procedures.
• Maintain organized reception, patient, and administrative records.
• Handle basic documentation, filing, scanning, and data-entry tasks.
• Assist with billing or payment-related administrative procedures when required.
• Follow up on appointment confirmations and cancellations.
• Maintain confidentiality and handle patient information responsibly.
• Keep the reception area organized, welcoming, and professional.
• Report complex patient concerns or service issues to the appropriate supervisor.
• Support other administrative activities assigned by management.

Company Benefits:

• Competitive monthly salary
• Paid annual leave
• Medical insurance
• Professional healthcare working environment
• Training and development opportunities
• Career growth opportunities
• Supportive team environment
• Employee benefits as per UAE labor regulations