Medical Receptionist & Patient Concierge (Dubai)

confidential; Dubai; On-site; AED 47,000 - 71,000; Full time

Benefits offered by this job

Paid annual leave

Medical insurance

Training and development

Career growth

Supportive team environment

UAE labor regulations benefits

Competitive monthly salary

Job summary

Confidential is a professional healthcare facility in Dubai seeking a Medical Receptionist to join its front-desk team. You will welcome patients, manage appointments, and handle basic administrative duties, coordinating with medical and support staff to keep reception orderly and professional.

Freshers may apply, and candidates with related experience are welcome. This on-site role offers a competitive salary, medical insurance, annual leave, and opportunities for training and career growth

Qualifications

• Freshers welcome; applicants with relevant experience also considered.
• Strong communication and interpersonal skills.
• Ability to handle basic administrative tasks accurately.

Responsibilities

• Greet patients and visitors in a polite, professional manner.
• Manage appointments, bookings, confirmations, and changes.
• Answer calls, messages, and general inquiries.
• Register patients and maintain accurate information.
• Coordinate with doctors and staff on patient flow.
• Assist with billing-related administrative tasks when required.
• Maintain organized reception and records.
• Handle filing, scanning and data entry.
• Follow up on confirmations and cancellations.
• Maintain confidentiality of patient information.
• Keep reception area welcoming and professional.
• Report complex concerns to supervisor.
• Support other admin tasks as assigned.

Skills

Customer service

Communication

Multitasking

Professionalism

Job description

Confidential is a professional healthcare facility in Dubai seeking a Medical Receptionist to join its front-desk team. You will welcome patients, manage appointments, and handle basic administrative duties, coordinating with medical and support staff to keep reception orderly and professional.

Freshers may apply, and candidates with related experience are welcome. This on-site role offers a competitive salary, medical insurance, annual leave, and opportunities for training and career growth