Medical Receptionist - Burjeel Hospital

Burjeel Holdings Careers; Abu Dhabi; On-site; AED 33,000 - 45,000; Full time

Benefits offered by this job

Full medical care for you

Professional uniform

Free flight ticket home yearly

Job summary

Burjeel Hospital in Abu Dhabi is seeking a friendly Medical Receptionist to greet patients and manage front-desk operations. You will collect Emirates ID, open new medical files, and assist with registrations as the first point of contact for patients entering the hospital.

The role involves answering calls to book or modify appointments, guiding patients through insurance forms, and handling cash or card payments with care while keeping the reception area orderly and welcoming.

Qualifications

• Experience: Minimum 1 year of working as a receptionist or customer service agent in a medical center.

Responsibilities

• Welcome all patients kindly, take their Emirates ID, and open their new medical file on the computer.
• Answer phone calls quickly to book, change, or cancel doctor appointments for the callers.
• Help patients understand their insurance forms and collect cash or card payments safely.
• Keep the waiting area very quiet, clean, and comfortable for all the sick visitors.

Skills

Customer service

Communication

Job description

Burjeel Hospital is looking for a smiling and active Medical Receptionist. You will be the very first person our patients meet when they walk into our hospital.

Key Responsibilities:

• Welcome all patients kindly, take their Emirates ID, and open their new medical file on the computer.
• Answer phone calls quickly to book, change, or cancel doctor appointments for the callers.
• Help patients understand their insurance forms and collect cash or card payments safely.
• Keep the waiting area very quiet, clean, and comfortable for all the sick visitors.

Mandatory Requirements:

• Experience: Minimum 1 year of working as a receptionist or customer service agent in a medical center.
• Skills: Must know how to use a computer easily and talk in a calm voice to worried people.
• Visa Status: Must be ready to start work the next day with a cancelled visa or clear NOC.

Benefits:

• Salary: 3,000 - 4,000 AED monthly base pay, depending on how you perform in the interview.
• Perks: Full medical care for you, a professional uniform, and a free flight ticket to your home country every year.