Medical Receptionist

Talentmate; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Medical Receptionist in Dubai. The ideal candidate will ensure a welcoming experience for patients while managing administrative tasks efficiently. Responsibilities include greeting patients, scheduling appointments, and maintaining accurate records. The role requires excellent communication skills and a compassionate demeanor, making it essential for a smooth operation within the clinic.

Benefits

Health Insurance

Visa

Paid Annual Leaves

Maternity and Paternity Leaves

Qualifications

• High school diploma or equivalent; additional medical administration training is a plus.
• Previous experience in a medical or healthcare setting preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and check in patients in a courteous and professional manner.
• Answer phone calls, schedule appointments, and manage calendars for medical staff.
• Maintain patient records and ensure accuracy of personal and insurance information.

Skills

Communication

Organizational Skills

Multitasking

Compassionate Demeanor

Education

High School Diploma

Medical Administration Training

Tools

Electronic Medical Records (EMR) Systems

Office Software

Job description

Job Description

We are looking for a friendly, organized, and detail-oriented Medical Receptionist to be the first point of contact for patients and visitors. The ideal candidate will have excellent communication skills and a professional demeanor, ensuring a smooth and welcoming experience for all patients while efficiently handling administrative tasks.

Key Responsibilities

1. Greet and check in patients in a courteous and professional manner
2. Answer phone calls, schedule appointments, and manage calendars for medical staff
3. Maintain patient records and ensure accuracy of personal and insurance information
4. Process billing and collect payments for medical services
5. Coordinate with healthcare professionals and support staff to ensure seamless operations
6. Manage the waiting area and keep it clean, organized, and welcoming
7. Respond to patient inquiries and provide information on clinic procedures and policies
8. Ensure compliance with medical privacy regulations

Requirements

1. High school diploma or equivalent; additional medical administration training is a plus
2. Previous experience in a medical or healthcare setting is preferred
3. Excellent verbal and written communication skills
4. Strong organizational and multitasking abilities
5. Proficiency with electronic medical records (EMR) systems and office software
6. Friendly and compassionate demeanor with a patient-first mindset
7. Ability to maintain confidentiality and handle sensitive information professionally

Job Details

Role Function: N/A
Job Category: Customer Service
Role Level: Mid-Level
Work Type: Full-Time
Country: United Arab Emirates
City: Dubai
Company Website: https://www.talentmate.com/

What We Offer

• Health Insurance
• Visa
• Paid Annual Leaves
• Maternity and Paternity Leaves

About The Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal aims to assist professionals by bringing together job seekers and employers under one roof. Whether you're hunting for your next job opportunity or looking for potential employers, we're here to help.

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