Medical Coder cum Insurance Coordinator

Via Medica International Healthcare; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Via Medica International Healthcare in Abu Dhabi seeks a Medical Coder cum Insurance Coordinator to handle accurate coding (ICD-10-CM, CPT), claims submission, and billing coordination in line with UAE regulations.

You will collaborate with clinicians and finance teams, ensure documentation quality in EHR, monitor claim status with Daman and Thiqa, and generate regular reports for senior management.

Qualifications

• Bachelor’s/Diploma in health field relevant to healthcare coding.
• 2–3 years of Medical Coder experience in hospital or clinic settings.
• AAPC CPC certification mandatory.
• ICD-10-CM coding proficiency.
• Knowledge of UAE health insurance regulations and Abu Dhabi processes.
• Experience with Daman and Thiqa insurance platforms.
• Experience with EHR/EMR systems.

Responsibilities

• Assign medical codes using ICD-10-CM and CPT.
• Prepare, submit, monitor, and follow up on insurance claims with Abu Dhabi providers.
• Coordinate with insurers regarding approvals, rejections, and reimbursements.
• Maintain confidential billing records and EHR data.
• Collaborate with physicians and staff to ensure accurate documentation.
• Review documentation for coding accuracy and compliance.
• Assist in insurance network participation when needed.
• Generate periodic reports for leadership and departments.
• Ensure DOH Abu Dhabi compliance where applicable.
• Support quality audits and regulatory inspections.
• Identify and address coding/billing discrepancies.

Skills

Analytical skills

Organizational skills

Communication skills

Independent worker

Team collaboration

Education

Bachelor's Degree or Diploma in Health Information Management / Medical Coding / Nursing / Pharmacy

AAPC CPC certification

CCS (AHIMA) certification

ICD-10-CM coding certification

Tools

Daman

Thiqa

EHR/EMR systems

Microsoft Excel

Microsoft Outlook

Job description

Location: Abu Dhabi, UAE
Industry: Occupational Health / Primary Health
Working Hours: 48 hours per week

Location: Abu Dhabi, UAE
Industry: Occupational Health / Primary Health
Working Hours: 48 hours per week

Job Summary

Via Medica International Healthcare is seeking a highly skilled Medical Coder cum Insurance Coordinator to join our healthcare team in Abu Dhabi. The successful candidate will be responsible for accurate medical coding, insurance claims processing, billing coordination, and regulatory compliance to ensure timely reimbursement and adherence to UAE healthcare standards. The role will be based at the Via Medica International Healthcare office and will report to the site as required.

Key Responsibilities

• Assign accurate medical codes using ICD-10-CM, Current Procedural Terminology (CPT), and other applicable healthcare coding standards.
• Prepare, submit, monitor, and follow up on insurance claims through Daman, Thiqa, and other approved Abu Dhabi insurance providers.
• Coordinate with insurance companies regarding claim approvals, rejections, resubmissions, and reimbursement status.
• Maintain accurate, confidential medical billing records and Electronic Health Records (EHR).
• Liaise with physicians, nurses, reception staff, and other clinic personnel to ensure complete and accurate clinical documentation.
• Review documentation to ensure coding accuracy and compliance with insurance requirements.
• Assist in applying for insurance network participation when required.
• Generate periodic medical coding, billing, insurance, and operational reports for clinic leadership and the Corporate HSE, HR, and Finance Departments.
• Ensure compliance with Department of Health – Abu Dhabi (DOH) requirements (where applicable), and internal corporate policies and healthcare protocols.
• Support internal quality audits and external regulatory inspections by maintaining accurate documentation and records.
• Identify coding and billing discrepancies and recommend corrective actions to improve claim acceptance and revenue cycle efficiency.
• Maintain the highest standards of professionalism, confidentiality, and ethical conduct at all times.

Qualifications:

• Bachelor's Degree or Diploma in Health Information Management, Medical Coding, Nursing, Pharmacy, or another relevant healthcare discipline.
• Minimum 2-3 years of experience as a Medical Coder within a hospital, multi-specialty clinic or primary healthcare setting.
• Valid AAPC certification (e.g., CPC) is mandatory.
• Certified in ICD-10-CM medical coding.
• Strong knowledge of UAE health insurance regulations and claims processes particularly in the Emirate of Abu Dhabi.
• Hands-on experience with Daman, Thiqa, and other Abu Dhabi insurance platforms.
• Experience using Electronic Health Record (EHR/EMR) systems.
• Proficient in Microsoft Office applications, particularly Excel and Outlook.
• Excellent analytical, organizational, and communication skills.
• Ability to work independently while collaborating effectively with multidisciplinary healthcare teams.
• CPC - Certified Professional Coder or CCS (AHIMA)