Manager Weddings & Social Events

Melia hotels international; Dubai; Sur place; AED 120 000 - 160 000; Plein temps

Résumé du poste

Melia Hotels International in Dubai seeks an experienced Weddings & Private Events Sales Leader to own and deliver annual revenue targets. You will develop plans, generate new business, and build relationships with wedding planners, luxury partners and private clients to craft tailored proposals.

You will coordinate with Revenue Management, F&B, events and operations to ensure seamless delivery, manage contracts and deposits, and drive repeat business through exceptional service.

Qualifications

• 3-5 years of relevant experience in wedding, social events, catering or hospitality sales
• Fluency in English & Arabic is required
• Proven ability to achieve revenue targets and convert leads into confirmed business
• Strong commercial, negotiation and relationship-building skills

Responsabilités

• Own and deliver the annual weddings and private events revenue target
• Develop monthly, quarterly and annual sales action plans and forecasts
• Generate new business through calls, referrals, networking and events
• Build strong relationships with wedding planners, luxury partners and private clients
• Negotiate rates, packages and contractual terms within authority
• Coordinate with hotel departments to deliver seamless events and post-event follow-up

Connaissances

Sales

Negotiation

Relationship-building

Presentation skills

Organizational skills

Bilingual English & Arabic

Formation

Bachelor's degree in Hospitality Management

Outils

OPERA

CRM

PMS

Microsoft Office

Description du poste

Key Responsibilities

Key Responsibilities Own and deliver the annual Weddings Social and Private Events revenue target in line with the approved budget and commercial strategy Develop monthly quarterly and annual sales action plans forecasts and initiatives to grow the segment Generate new business through sales calls referrals networking wedding exhibitions site inspections showcases and strategic partnerships Build strong relationships with wedding planners event agencies destination-wedding specialists luxury partners suppliers and private clients Qualify enquiries conduct client consultations and create tailored proposals reflecting each client s vision cultural requirements guest profile and budget Negotiate rates packages minimum spends inclusions and contractual terms within approved authority Maximise event revenue through accommodation food and beverage venue hire spa transportation activities and other hotel services Maintain an accurate sales pipeline recording client activities proposals contracts next actions and lost-business reasons in the designated systems Monitor competitor activity pricing wedding trends and market developments sharing actionable recommendations with the Director of Sales Collaborate with Revenue Management Marketing Events Culinary Food amp Beverage Rooms Finance and other departments on pricing packages promotions and client requirements Ensure contracts deposits payment schedules amendments concessions and approvals comply with hotel policies Ensure a complete and timely handover to Event Management and operational teams covering contractual commitments client expectations payment status cultural requirements timelines and outstanding decisions Remain the senior commercial relationship owner throughout the event journey working closely with Event Management on detailed planning and delivery Monitor client satisfaction coordinate the resolution of concerns and conduct post-event follow-up to generate repeat and referral business Represent the hotel at approved wedding exhibitions trade shows networking events familiarisation visits and promotional activities Support Marketing with wedding campaigns sales collateral showcases digital content and qualified lead follow-up Submit regular reports covering revenue pipeline conversion forecasts account activity market intelligence risks and opportunities Comply with brand standards commercial controls confidentiality requirements hotel policies and applicable regulations Oversee event operations in collaboration with the hotel teams ensuring a seamless experience for clients and guests

Qualifications

3 - 5 years of relevant experience in wedding, social event, catering or hospitality sales, preferably within a luxury hotel or premium venue. Fluency in English & Arabic is required. A proven ability to achieve revenue targets and convert qualified leads into confirmed business. Strong commercial, negotiation, presentation, relationship-building and organisational skills. Proficiency in Microsoft Office and experience with OPERA, CRM, PMS, catering or event-management systems. Knowledge of the UAE wedding and social events market is preferred. A bachelor s degree in Hospitality Management, Business Administration, Marketing, Events Management or a related field is an advantage. Flexibility to attend client appointments, wedding exhibitions, showcases and selected events outside regular working hours, when required.