Manager Vehicle Services | UAE National

Roads and Transport Authority; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Roads and Transport Authority in Dubai seeks a senior fleet management professional to govern and optimize its owned and leased vehicle fleet. You will lead governance, compliance, and continuous improvement across contracts, performance metrics, and service delivery.

The role focuses on environmental sustainability, asset reliability, and strategic supplier management with site visits to contractor facilities. A PMP/CSCP and an engineering degree are preferred.

Qualifications

• Bachelor's degree in Engineering related field.
• 11+ years of experience with a Bachelor's degree.
• PMP and CSCP certifications.
• Experience with fleet management and procurement processes.

Responsibilities

• Establish governance and management frameworks for RTA’s owned and leased vehicles, ensuring compliance with policies, SOPs, and regulatory mandates.
• Develop and monitor environmental-sustainability and asset-reliability performance indicators (e.g., Green-Economy KPIs, MTBF), benchmarking against leading organizations and embedding continuous improvement initiatives.
• Conduct benchmarking visits locally and internationally, applying lessons learned to enhance fleet standards, service frameworks, and sustainability measures.
• Approve and oversee vehicle purchasing studies, presenting recommendations to senior leadership and relevant stakeholders for strategic alignment.
• Manage lifecycle of RTA owned and leased vehicles: registration, insurance, maintenance, decommissioning.
• Ensure implementation of RTA penalty frameworks for leased vehicles with providers.
• Review preventive and corrective actions from contractors, ensuring SLA alignment.
• Supervise site visits to service providers, validating contract compliance.
• Oversee scope of work for leased vehicles and ensure SLA across contractors.
• Review leased vehicle tracking records for utilization and compliance.
• Manage petrol cards for eligible employees as per approved policies.
• Ensure transportation services for employees to/from headquarters.
• Observe and refine fleet-management system implementation, integrating asset data from registration through decommissioning.
• Review and update MAXIMO asset information for accuracy, traceability, and compliance with approved RTA policies.
• Lead improvements to preventive and corrective maintenance processes, aligning with MTBF performance reviews.
• Oversee contract frameworks and service-delivery mechanisms, implementing corrective actions and validating SLA compliance.
• Drive integration of advanced sustainability practices and performance analytics into fleet management policies and procedures.

Education

Bachelor's degree in Engineering related field

Project Management Professional (PMP)

Certified Supply Chain Professional (CSCP)

Job description

Direct and govern the lifecycle of RTA’s owned and leased vehicle fleet, ensuring alignment with organizational policies, environmental sustainability goals, and international best practices. Lead strategic oversight, governance, and continuous improvement of fleet systems, contracts, and service delivery to optimize performance and asset reliability. Manage vehicle impoundments yards, auctions, and heavy vehicle parking facilities along with vehicle and other mobility storage area.

Roles and Responsibilities

• Establish governance and management frameworks for RTA’s owned and leased vehicles, ensuring compliance with policies, SOPs, and regulatory mandates.
• Develop and monitor environmental-sustainability and asset-reliability performance indicators (e.g., Green-Economy KPIs, MTBF), benchmarking against leading organizations and embedding continuous improvement initiatives.
• Conduct benchmarking visits locally and internationally, applying lessons learned to enhance fleet standards, service frameworks, and sustainability measures.
• Approve and oversee vehicle purchasing studies, presenting recommendations to senior leadership and relevant stakeholders for strategic alignment.

Operations

• Manage, supervise, and oversee the full lifecycle of RTA owned and leased vehicles, including registration, insurance, corrective and preventive maintenance, and end-of-life decommissioning.
• Ensure the implementation of RTA penalty frameworks for leased vehicles where applicable, in coordination with service providers.
• Review and approve preventive and corrective actions from contractors, ensuring alignment with RTA’s service standards and stakeholder requirements.
• Supervise planned and ad-hoc site visits to service providers, validating contract compliance and scope execution.
• Oversee the execution of scope of work for leased vehicles and ensure SLA adherence across contractors.
• Review leased vehicle tracking records (location, time, usage) to validate optimal utilisation and compliance.
• Supervise the process of managing petrol cards (permanent and temporary) for eligible employees as per approved policies.
• Ensure transportation services are efficiently provided for RTA employees to and from headquarters.

Product / Process Improvement

• Observe and continuously refine fleet-management system implementation, ensuring integration of asset data from registration through decommissioning.
• Review and update fleet asset information in MAXIMO to ensure accuracy, traceability, and compliance with approved RTA policies.
• Lead improvements to preventive and corrective maintenance processes, aligning with Mean Time Between Failure (MTBF) performance reviews.
• Oversee contract frameworks and service-delivery mechanisms, implementing corrective actions and validating SLA compliance.
• Drive integration of advanced sustainability practices and performance analytics into fleet management policies and procedures.

Physical Working Conditions

• Primarily office-based, with frequent site visits to contractor facilities and service providers for inspections, audits, and governance follow-up.

Qualifications

• Prefer a Bachelors degree in an Engineering related field
• Must have 9+ years of experience in case of Master's degree (11+ years in case of Bachelor’s degree)
• Certifications such as Project Management Professional (PMP), Certified Supply Chain Professional (CSCP)