Manager, Sales – MICE and Corporate

AimGulf; Dubai; On-site; AED 300,000 - 550,000; Full time

Job summary

The Meydan Hotel is seeking a Manager, Sales – MICE and Corporate to drive Corporate and MICE revenue in Dubai. You will develop corporate accounts, convert opportunities, and maximize profitability while aligning with the hotel’s commercial plan.

You will lead proactive sales activities, maintain accurate records in Opera, and collaborate with multiple teams to optimize pricing, proposals, and client satisfaction in a fast-paced luxury hotel environment.

Qualifications

• Minimum 5 years in a similar role within a luxury hotel.

Responsibilities

• Identify and secure Corporate and MICE business from companies, agencies, planners, DMCs.
• Develop and execute market plans with measurable account development for key clients.
• Set and deliver sales objectives for room nights, revenue, and leads.
• Conduct client calls, site inspections, presentations, trade shows and fam trips.
• Maintain accurate accounts, pipeline, and forecasts in Opera Sales & Catering.
• Collaborate with Sales, Revenue, Events and Marketing on pricing and proposals.

Skills

UAE market expertise

Negotiation skills

Sales planning

Client relationship mgmt

Presentation skills

Cross-functional collaboration

Education

Diploma in Business Management

Tools

Opera Sales & Catering

Job description

Job Title: Manager, Sales – MICE and Corporate

Job Location: Dubai, United Arab Emirates

Work Mode: On-site

Job Reference/ID: 21627

Job Description / Role:

Drive Corporate and MICE sales in line with the hotel’s annual commercial plan, achieving assigned room night, room revenue, meetings and events revenue targets. Develop corporate accounts and MICE partnerships, convert qualified opportunities and maximize profitable business for The Meydan Hotel.

Key Responsibilities:

• Proactively identify and secure new Corporate and MICE business from companies, event agencies, meeting planners, DMCs and other relevant partners.
• Develop and execute Corporate and MICE market plans, including measurable strategic account development plans for key clients and high-potential prospects.
• Set and deliver measurable individual sales objectives for room nights, revenue, qualified leads, sales activities, account production and conversion, reporting progress to leadership.
• Conduct proactive sales activities including client calls, appointments, site inspections, presentations, trade shows, sales trips, fam trips, client entertainment and roadshows; record all activities in Opera Sales & Catering.
• Maximize room, meeting and event revenue from Corporate and MICE accounts, while considering profitability, business mix and the hotel’s commercial positioning.
• Retain and grow assigned corporate accounts and MICE agency relationships through regular production reviews, account plans and targeted acquisition.
• Maintain comprehensive knowledge of hotel offerings to effectively sell and provide clients with accurate information for business confirmation.
• Maintain accurate Corporate and MICE account records, enquiries, sales pipeline, activities, forecasts and conversion status in Opera Sales & Catering.
• Resolve client issues arising during the sales process, coordinating with Events and Operations for a smooth handover of confirmed MICE business and escalating concerns when necessary.
• Monitor Corporate and MICE market developments, competitor activity and industry trends; share actionable market intelligence and recommendations with the commercial team.
• Refer business opportunities from other market sectors to appropriate sales team members for action.
• Collaborate with the Director of Sales & Marketing, Revenue, Reservations, Events and Marketing teams on pricing, demand opportunities, proposals and commercial action plans.
• Monitor Corporate and MICE account production, pipeline value, conversion, lost business, room nights and revenue against targets; recommend corrective actions.
• Qualify Corporate and MICE enquiries, lead negotiations, follow up on proposals and close high-value, profitable business within approved commercial guidelines.
• Manage corporate RFPs, annual rate agreements and MICE proposals in a timely manner, coordinating with relevant departments on pricing, availability and contractual terms.
• Use data to guide sales activity, including cost/benefit, cost of sale, and ROI analyses.

Experience Required:

• Minimum of 5 years in a similar position within a five-star hotel.
• GCC experience preferred.
• Proven Corporate and/or MICE account management, business development and sales conversion experience.

Education Qualifications: Diploma in Business Management or equivalent.

Skills Required:

• In-depth knowledge of the UAE Corporate and MICE markets, including corporate procurement, meeting planners, event agencies and group business.
• Strong knowledge of corporate contracting, RFP processes, MICE proposals, commercial negotiation and service level agreements.
• Ability to work under pressure and meet deadlines.
• Ability to collaborate cross-functionally and mentor colleagues when required.
• Experience in data analysis and interpretation.
• Highly organized, proactive, and able to meet deadlines in a fast-paced environment.
• Excellent presentation, communication, and interpersonal skills.
• Initiative and commitment to achieving results.
• Attention to detail, problem-solving, and decision-making skills.

Employment / Job Type: Full Time

Nationality: Any Nationality

About the Company:

Dubai headquartered developer and operator of luxury resorts, hotels, and residences. Its portfolio includes Atlantis The Palm and Atlantis The Royal, the ultra luxury One and Only Resorts collection, and the wellness focused SIRO brand. Kerzner is known for destination resorts combining accommodation with waterparks, marine attractions, celebrity chef restaurants, and entertainment venues.

Company Industry: Hospitality

Department / Functional Area: Sales

Closing Date: Not mentioned (apply as soon as possible)