Manager, Internal Communications

ADNOC Logistics & Services; Abu Dhabi; On-site; AED 240,000 - 360,000; Full time

Job summary

ADNOC Logistics & Services in Abu Dhabi seeks a seasoned Head of Internal Communications to shape culture and align messaging with the Group's strategic agenda.

You will lead strategy, develop employee engagement programs, coach leaders, and oversee channels including the intranet to ensure consistent, timely IC across the organization. Requires a Bachelor’s degree in communications and 10+ years in corporate comms with 3+ years in management; UAE experience preferred.

Qualifications

• Bachelor's degree in communications, PR or related field.
• 10 years of progressive, senior-level corporate communications experience.
• At least 3 years in a managerial/supervisory role.
• Experience in large-scale, multi-sector organizations preferred.
• Strong understanding of internal communications' strategic role.
• Excellent written and verbal communication skills.

Responsibilities

• Supervise development and delivery of internal communications strategy aligned with KPIs.
• Measure effectiveness using qualitative and quantitative methods.
• Advise leaders in building internal communications action plans to support business objectives.
• Support the internal positioning of the Group CEO and strategic comms calendar.
• Oversee multiple employee channels to ensure consistency, timeliness, transparency and effectiveness of IC.
• Support development of intranet structure, core content and processes aligned with IC objectives.
• Develop the group’s IC team and network of practitioners across businesses.
• Develop communication strategies to support change initiatives and strategic programs.
• Create strong client relationships with business leaders and internal clients.
• Ensure functional reports are prepared timely and meet requirements.
• Perform other related duties as directed.

Skills

Internal communications

Employee engagement

Strategic planning

Measurement & analytics

Executive counsel

Education

Bachelor's degree in communications, public relations or related field

Job description

About the Company

We are a global energy maritime logistics leader with a world-class asset base. We are the dedicated and vital logistics arm for ADNOC Group, providing mission critical and highly specialized services across ADNOC's entire value chain. We also provide market-leading, cost-competitive maritime and logistics solutions to over 100 global customers and ship to more than 50 countries across the world. As a global energy maritime logistics leader and the dedicated and vital logistics arm for ADNOC Group, we are driven to set the highest standards in shipping and maritime operations, pushing boundaries and pioneering new frontiers in sustainability. We are committed to delivering world-class solutions that are innovative and efficient, while always putting safety first.

About the Job

Review strategy and supervise the planning, development and delivery of internal communications and employee engagement programs aimed at shaping organizational performance-based culture and behavior as well as building internal awareness of the ADNOC Group's corporate strategy, brand and relevant organizational updates.

Job Specific Accountabilities

• Supervise development and implementation of an employee communications strategy that underpins relevant business/program KPIs to provide clear and consistent messaging, influence employee behavior, and ensure two-way communication. Draw on expertise and leading best practices to develop new communications programs or approaches based on unique employee, platform or business needs.
• Ensure measurement of communications strategies and tactics for key audience segments using established qualitative and quantitative methodologies and implementing new methodologies as required.
• Provide internal communications counsel and coaching to business partners, leaders and Management. Advise business partners and leaders in successfully building internal communications action plans to support the achievement of business objectives.
• Support the internal positioning of the Group CEO and develop and implement an ongoing strategic plan and calendar for GCEO internal communications and engagements.
• Oversee multiple employee communication channels to support ADNOC activities and the Group’s brands, internal strategic initiatives and projects. Supervise the day-to-day management of all internal communication programs and activities to ensure consistency, timeliness, transparency and effectiveness of IC throughout the Group.
• Support development of Intranet structure, core content, and processes to ensure alignment with overall internal communications efforts and objectives. Track usage trends and user feedback to ensure continuous improvement.
• Support the VP in developing the group team and network of internal communications practitioners based within the businesses to coordinate activities and ensure delivery of integrated, cohesive and coherent communications plans. Professionalise and upskill the IC function and provide support and strategic counsel to internal communicators across the organization.
• Develop communication strategies to support change initiatives; build and execute internal campaigns and communication strategies as needed to support of strategic change initiatives and programs.
• Create strong, ongoing client relationships with business and corporate functional leaders/heads and other internal clients to become a trusted partner and counsellor on internal communication issues.
• Support the VP in ensuring functional reports are prepared timely and accurately and meet the functional requirements, policies and standards.
• Perform other related duties or assignments as directed.

Minimum Requirements

• Bachelor's Degree in communications, public relations or related field.
• 10 years of experience in progressive and senior-level roles in corporate communications. Preferably experience in a large-scale organization with complex and multi-sectorial business operations or experience working in various industries. At least 3 years in a managerial / supervisory position.
• Understanding of the strategic role of internal communications to effect positive transformational change and enable the achievement of business objectives.
• Strong knowledge of communication and influencing techniques and ability to deal with people across a wide range of functions and at all levels of the organization.
• Strong knowledge of the latest internal communications and employee engagement processes, techniques, tools and practices to continue to enhance internal communication efforts.
• Competence in conducting and analyzing employee engagement and communication metrics to find root causes and develop short, medium and long-term plans.
• Advanced written and verbal communications skills.