Specialist, Internal Communications (Internal Communications Department

ADNOC; Abu Dhabi; On-site; AED 300,000 - 520,000; Full time

Job summary

ADNOC in Abu Dhabi seeks an experienced Senior Internal Communications professional to develop and deliver employee engagement programs that shape culture and drive performance. You will build messaging around the Group's corporate strategy, brand and key initiatives, ensuring clear, two-way communication across the organization.

You will lead multi-channel communications, analyze engagement metrics, support intranet content, and partner with business leaders to counsel on internal communication

Qualifications

• Bachelor’s Degree in communications, public relations or related field.
• 9 years of experience in corporate communications, preferably in a large-scale organization.
• Understanding of the strategic role of internal communications to effect transformational change.
• Strong knowledge of communication and influencing techniques across all levels.
• Ability to analyse employee engagement and communication metrics to inform plans.
• Strong written and verbal communications skills.

Responsibilities

• Develop and implement employee communications strategies aligned to KPIs and business needs.
• Analyze effectiveness of communications strategies for key audience segments.
• Deliver multiple employee communication channels and ensure consistency and transparency.
• Contribute to Intranet structure and content, track usage trends and feedback.
• Support upskilling the IC function and coordinate with internal practitioners.
• Support communication strategies for change initiatives and campaigns.
• Maintain strong client relationships with business and corporate leaders.
• Perform other related duties as directed.

Skills

Communication skills

Employee engagement

Metrics analysis

Change management

Stakeholder management

Internal communications

Education

Bachelor’s degree in communications

Job description

JOB DESCRIPTION

Job Purpose

Develop and deliver internal communications and employee engagement programs aimed at shaping organizational performance-based culture and behavior as well as building internal awareness of the company Group’s corporate strategy, brand and relevant organizational updates.

Job Specific Accountabilities

• Develop and implement employee communications strategies that underpin relevant business/program KPIs to provide clear and consistent messaging, influence employee behavior, and ensure two-way communication. Draw on expertise and leading best practices to develop new communications programs or approaches based on unique employee, platform or business needs.
• Analyze effectiveness of communications strategies and tactics for key audience segments using established qualitative and quantitative methodologies and implementing new methodologies as required.
• Support day-to-day activities to deliver multiple employee communication channels communicating the Group’s brands, internal strategic initiatives and projects. Align with day-to-day management of all internal communication programs and activities to ensure consistency, timeliness, transparency and effectiveness of IC throughout the Group.
• Contribute to the development of Intranet structure, create core content, and follow processes to ensure alignment with overall internal communications efforts and objectives. Gather, evaluate and analyze usage trends and user feedback to ensure continuous improvement.
• Support upskilling the IC function and engage with the network of internal communications practitioners based within the businesses to coordinate integrated, cohesive and coherent communications activities.
• Support implementation of communication strategies for change initiatives, internal campaigns and communication programs.
• Support strong, ongoing client relationships with business and corporate functional leaders/heads and other internal clients to become a trusted partner and counsellor on internal communication issues.
• Perform other related duties or assignments as directed.

Minimum Qualification

Bachelor’s Degree in communications, public relations or related field.

Minimum Experience, Knowledge & Skills

• 9 years of experience in progressive in corporate communications. Preferably experience in a large-scale organization with complex and multi-sectorial business operations or experience working in various industries..
• Understanding of the strategic role of internal communications to effect positive transformational change and enable the achievement of business objectives.
• Strong knowledge of communication and influencing techniques and ability to deal with people across a wide range of functions and at all levels of the organization.
• Strong knowledge of the latest internal communications techniques and practices to continue to enhance internal communication efforts.
• Ability in conducting and analysing employee engagement and communication metrics to find root causes and develop short, medium and long-term plans
• Strong knowledge of internal communications and employee engagement processes and tools.
• Strong written and verbal communications skills.