Manager, Externship Career Services

Remotedxb; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, and Vision (UMA subsd

FSA/HSA options

Basic Life Insurance (UMA paid)

Paid Time Off (15 days in year 1, 9

9 holidays, and 1 day of Volunteering

401k eligibility after 90 days

Pet Insurance and Identity Theft Pro…

Job summary

Ultimate Medical Academy in Dubai seeks a Team Lead to drive recruitment operations for graduates and alumni with Allied Healthcare employers. You will guide graduates through interviews and hiring, manage communications and forecasting, and lead a team focused on wellness and engagement.

The role requires leadership experience, strong English communication, and proficiency with MS Office and Teams. This position offers on-site work in Dubai and a supportive, mission-driven environment.

Qualifications

• Associate degree or equivalent work experience.
• Experience in recruiting, career services, employment assistance, or sales.
• Proficiency in people leadership and interpersonal communication.
• Ability to handle high-pressure environments.
• Fluency in verbal and written English.
• Basic computer literacy and ability to navigate required technology.

Responsibilities

• Drive team productivity and quality by ensuring efficient conversion of interviews, hires, and placements.
• Manage communication, forecasting, and support for current students, graduating students, and alumni
• Guide graduates through the interview and hiring process with Allied Healthcare employers
• Handle manager-level customer service, re-engagement, and de-escalation calls
• Conduct regular coaching sessions and monitor calls for team member development
• Lead and develop team members to foster a culture of wellness and engagement

Skills

People leadership

Interpersonal communication

Recruiting

Interview coaching

MS Office

Education

Associate degree or equivalent

Tools

Microsoft Teams

MS Office

Job description

Responsibilities

• Drive team productivity and quality by ensuring efficient conversion of interviews, hires, and placements
• Manage communication, forecasting, and support for current students, graduating students, and alumni
• Guide graduates through the interview and hiring process with Allied Healthcare employers
• Handle manager-level customer service, re-engagement, and de-escalation calls
• Conduct regular coaching sessions and monitor calls for team member development
• Lead and develop team members to foster a culture of wellness and engagement

Requirements

• Associate degree or equivalent work experience
• Experience in recruiting, career services, employment assistance, or sales
• Proficiency in people leadership and interpersonal communication
• Ability to handle high-pressure environments
• Fluency in verbal and written English
• Basic computer literacy and ability to navigate required technology

Preferred Qualifications

• 3+ years of experience in required fields
• Proven experience leading teams or people
• Proficiency in MS Office (Word, Excel, PowerPoint) and Microsoft Teams
• Skills in project management, complex problem-solving, and time management

Benefits

• Medical, Dental, and Vision (UMA subsidized)
• FSA/HSA options
• Basic Life Insurance (UMA paid)
• Paid Time Off (15 days in year 1, 9 holidays, and 1 day of Volunteering Time Off)
• 401k eligibility after 90 days
• Pet Insurance and Identity Theft Protection

About the Company

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence, offering interactive online programs and hands-on training to prepare students for meaningful careers.