Mailing & Fulfilment Manager - Skywards Program

Emirates; Dubai; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Travel benefits

Flight discounts

Job summary

Emirates Group Facilities Management seeks a Mailing Fulfilment Officer to plan, direct and control the network for corporate mailing and production of Skywards-related packages within UAE and outstations. You will ensure cost-effective dispatch, supervise packing, tagging and despatch, and liaise with external couriers to meet service standards.

You will monitor administrative policies, implement quality controls, and coordinate with internal departments to optimise stock and budgeting while

Qualifications

• 12 years schooling or equivalent.
• Diploma in Production would be an advantage.

Responsibilities

• Ensure that all agreed administrative policies, procedures and protocols in the Mailing and Fulfilment Centres are recorded and communicated to staff and external parties on a timely basis.
• Introduce quality checks in the packaging process to eliminate incorrect product packaging.
• Investigate, analyse and develop full-proof procedure in specific cases where there is error in card printing, assembling of collateral in conjunction with Technical Supervisor-FC.
• Dispatch by courier or mail and assist in ensuring correct customer information is updated in the CRIS system.
• Control ordering and stocking with internal departments and external suppliers to ensure cost effectiveness.
• Ensure all collateral fulfilment materials are available daily, including stock storage according to item categories.
• Supervise, plan, organise and allocate job functions to team members and ensure daily material availability and stock storage according to categories.
• Assist Line Manager in preparing and finalising Mailing and Fulfilment budget and review cost reports to manage the budget effectively.
• Prepare monthly statistical reports of jobs completed, tracking done and discrepancies in the workflow.
• Ensure maintenance of premises and equipment, repairs, production safety standards and tidy facilities.

Skills

English proficiency

Independent working

Decision making

Printing tech knowledge

Education

12 years schooling or equivalent

Diploma in Production would be an advantage

Tools

MS Word

MS Excel

PowerPoint

MS Access

Job description

Emirates Group Facilities Management seeks a Mailing Fulfilment Officer to plan, direct and control the network for corporate mailing and production of Skywards-related packages within UAE and outstations. You will ensure cost-effective dispatch, supervise packing, tagging and despatch, and liaise with external couriers to meet service standards.

You will monitor administrative policies, implement quality controls, and coordinate with internal departments to optimise stock and budgeting while