Luxury Watch Sales Associate / Advisor

IB Construction; Abu Dhabi Emirate; On-site; AED 60,000 - 90,000; Full time

Job summary

iB Construction Company is seeking a Luxury Watch Sales Associate/Advisor to deliver an exceptional shopping experience and build lasting relationships with clients in a premium boutique setting. The ideal candidate will possess strong product knowledge of luxury timepieces, excellent sales and interpersonal skills, and the ability to represent the brand with professionalism and discretion.

Key responsibilities include greeting clients, understanding preferences, providing personalized

Qualifications

• Experience in luxury retail or premium watches is preferred.
• Strong interest in horology and premium brands.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome and assist clients, understand preferences, and provide personalized recommendations on luxury watches.
• Demonstrate knowledge of watch brands, collections, movements, materials, craftsmanship, and features.
• Deliver a premium customer experience in line with brand standards and service expectations.
• Achieve individual sales targets and contribute to boutique performance.
• Build and maintain long-term client relationships through follow-ups and clienteling.
• Handle product presentations, quotations, transactions, and after-sales inquiries professionally.
• Maintain accurate client records and follow up on leads and appointments.
• Ensure displays and sales area meet high visual and merchandising standards.
• Follow inventory control, stock handling, and sales documentation procedures.
• Stay informed about new collections and market developments.

Skills

Communication

Clienteling

Negotiation

Interpersonal skills

English proficiency

Tools

CRM systems

POS systems

Job description

We are seeking a professional, customer-focused, and results-driven Luxury Watch Sales Associate / Advisor to deliver an exceptional shopping experience and build lasting relationships with clients. The ideal candidate has a passion for luxury timepieces, strong product knowledge, and excellent sales and interpersonal skills, with the ability to represent the brand with professionalism and discretion.

Key Responsibilities

We are seeking a professional, customer-focused, and results-driven Luxury Watch Sales Associate / Advisor to deliver an exceptional shopping experience and build lasting relationships with clients. The ideal candidate has a passion for luxury timepieces, strong product knowledge, and excellent sales and interpersonal skills, with the ability to represent the brand with professionalism and discretion.

Key Responsibilities

• Welcome and assist clients, understand their preferences, and provide personalized recommendations on luxury watches and timepieces.
• Demonstrate in-depth knowledge of watch brands, collections, movements, materials, craftsmanship, and product features.
• Deliver a premium customer experience in line with the company's brand standards and service expectations.
• Achieve individual sales targets and contribute to overall boutique performance.
• Build and maintain long-term client relationships through follow-ups, clienteling, and personalized service.
• Handle product presentations, quotations, sales transactions, and after-sales enquiries professionally.
• Maintain accurate client records and follow up on leads, appointments, and potential sales opportunities.
• Ensure watches, display cases, and the sales area are presented to the highest visual and merchandising standards.
• Follow company procedures for inventory control, stock handling, product security, and sales documentation.
• Stay informed about new collections, industry trends, competitor offerings, and luxury market developments.

Requirements

• Previous experience in luxury retail, premium watches, jewellery, or high-end customer service is preferred.
• Strong interest in luxury watches, horology, craftsmanship, and premium brands.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Customer-oriented with the ability to deliver personalized and discreet service to high-net-worth clients.
• Professional appearance, positive attitude, and strong attention to detail.
• Sales-driven, self-motivated, and capable of achieving individual and team targets.
• Good organizational skills and the ability to manage multiple client relationships.
• Proficiency in English; additional languages are an advantage.
• Familiarity with CRM systems, POS systems, and luxury retail procedures is an advantage.