Luxury Waiter/Waitress – Guest Experience Champion

Anantara Mina Al Arab Ras Al Khaimah Resort; Ras Al Khaimah; On-site; AED 45,000 - 67,000; Full time

Job summary

Anantara Mina Al Arab Ras Al Khaimah Resort in Ras Al Khaimah is seeking a customer-focused F&B attendant to support high-quality guest service. You will take accurate food and beverage orders, handle cash, and operate the POS system while working as part of a dynamic hotel team.

The role emphasizes familiarity with menu items, hygiene practices, and a calm, professional demeanor during peak periods. Training and collaboration with departments ensure a smooth guest experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to take accurate food and beverage orders.
• Knowledge of food, beverages, and menu items.
• Basic understanding of food safety and hygiene practices.
• Ability to handle cash and operate a POS system.
• Strong teamwork and interpersonal skills.
• Good time management and multitasking abilities.
• Ability to remain calm and professional during busy periods.

Responsibilities

• Work as a team with colleagues in all departments to ensure timely service and smooth operation.
• Follow all hotel policies and standard operating procedures for guest service and personal grooming.
• Maintain knowledge of menu items and hotel services to answer guest questions.
• Operate the Point of Sale equipment and follow cash handling procedures.
• Assist in room service and dining areas, including tray pickup and breakdown.
• Maintain a clean, safe, and organized work station and dining areas.
• Participate in all training sessions to continually improve skills and guest satisfaction.

Skills

Customer service

Communication

Teamwork

Multitasking

Cash handling

POS operation

Tools

POS system

Job description

Anantara Mina Al Arab Ras Al Khaimah Resort in Ras Al Khaimah is seeking a customer-focused F&B attendant to support high-quality guest service. You will take accurate food and beverage orders, handle cash, and operate the POS system while working as part of a dynamic hotel team.

The role emphasizes familiarity with menu items, hygiene practices, and a calm, professional demeanor during peak periods. Training and collaboration with departments ensure a smooth guest experience.